Profile
Pooles Pull-A-Part: Robbins, IL’s Family-Owned Salvage Yard
Establishment and Ownership
Pooles Pull-A-Part, located at 3021 W 135th St in Robbins, Illinois, has been a cornerstone of the local automotive community since its establishment in 2011. This family-owned business has grown to become one of the most trusted self-service junkyards in the south Chicago suburbs, operating with a small but efficient team that generates an estimated annual revenue of $336,414.
What sets Pooles apart from corporate salvage yards is their dedication to personal service. Despite their modest size—operating with approximately two employees—they’ve managed to create a loyal customer base through decades of consistent service to budget-conscious DIY mechanics and repair professionals throughout the Robbins area.
The yard occupies a strategic location in Robbins, a community with deep working-class roots that has historically supported practical, service-oriented businesses. Since Robbins’ incorporation in 1917, the area has attracted residents seeking affordable land and homeownership opportunities, creating an ideal environment for businesses like Pooles that provide accessible automotive solutions.
Services Provided
Pooles Pull-A-Part offers a self-service junkyard experience where customers can browse, locate, and remove parts directly from vehicles themselves. This DIY model allows significant cost savings by eliminating labor charges typically associated with full-service providers.
| Service Type | Description | Benefits |
|---|---|---|
| Self-Service Parts Removal | Customers bring their own tools to remove desired parts from vehicles | Lower costs, hands-on selection process |
| Used Auto Parts Sales | Wide selection of parts with 30-day warranty on purchases | Affordable alternatives to new parts |
| Towing Services | Professional towing for broken-down vehicles | Convenience during vehicle emergencies |
As a family-owned operation with over 40 years in the business, Pooles offers a unique 30-day warranty on purchased parts—an uncommon benefit in the self-service junkyard industry. This warranty provides customers peace of mind when purchasing used auto parts.
While the yard focuses primarily on in-person transactions with no evidence of shipping services, their combination of affordability, warranty coverage, and direct access to parts makes them particularly valuable for DIY mechanics and budget-conscious consumers throughout Robbins and surrounding communities.
Looking for quality used suspension parts at a salvage yard? Pooles Pull-A-Part offers a wide selection for your vehicle repair needs.
Establishment and Ownership
Pooles Pull-A-Part, located at 3021 W 135th St in Robbins, Illinois, has been a cornerstone of the local automotive community since its establishment in 2011. This family-owned business has grown to become one of the most trusted self-service junkyards in the south Chicago suburbs, operating with a small but efficient team that generates an estimated annual revenue of $336,414.
What sets Pooles apart from corporate salvage yards is their dedication to personal service. Despite their modest size—operating with approximately two employees—they’ve managed to create a loyal customer base through decades of consistent service to budget-conscious DIY mechanics and repair professionals throughout the Robbins area.
The yard occupies a strategic location in Robbins, a community with deep working-class roots that has historically supported practical, service-oriented businesses. Since Robbins’ incorporation in 1917, the area has attracted residents seeking affordable land and homeownership opportunities, creating an ideal environment for businesses like Pooles that provide accessible automotive solutions.
Services Provided
Pooles Pull-A-Part offers a self-service junkyard experience where customers can browse, locate, and remove parts directly from vehicles themselves. This DIY model allows significant cost savings by eliminating labor charges typically associated with full-service providers.
Service Type Description Benefits
Self-Service Parts Removal Customers bring their own tools to remove desired parts from vehicles Lower costs, hands-on selection process
Used Auto Parts Sales Wide selection of parts with 30-day warranty on purchases Affordable alternatives to new parts
Towing Services Professional towing for broken-down vehicles Convenience during vehicle emergencies
As a family-owned operation with over 40 years in the business, Pooles offers a unique 30-day warranty on purchased parts—an uncommon benefit in the self-service junkyard industry. This warranty provides customers peace of mind when purchasing used auto parts.
While the yard focuses primarily on in-person transactions with no evidence of shipping services, their combination of affordability, warranty coverage, and direct access to parts makes them particularly valuable for DIY mechanics and budget-conscious consumers throughout Robbins and surrounding communities.
Looking for quality used suspension parts at a salvage yard? Pooles Pull-A-Part offers a wide selection for your vehicle repair needs.
Vehicle Types
Pooles Pull-A-Part maintains a diverse and regularly updated inventory of late-model vehicles for parts harvesting. While specific makes and models rotate frequently, the yard prioritizes maintaining both newer and older models to serve the widest possible range of repair needs.
Their vehicle inventory typically includes:
Popular domestic brands like Chevrolet, Ford, and Dodge
Common import vehicles including Honda and Toyota models
Light-duty trucks and SUVs in addition to passenger cars
High-demand regional models matching Chicago area automotive trends
What distinguishes Pooles from many other salvage yards is their 30-day warranty on late-model parts—an uncommon offering in traditional junkyards. The yard consistently updates its inventory, adding new vehicles throughout the week (excluding weekends) to ensure fresh selection.
For customers seeking specific vehicles, Pooles utilizes Pull-A-Part’s centralized search system, allowing potential visitors to check real-time inventory before making the trip. This system displays complete vehicle listings rather than individual parts availability, helping customers determine if vehicles matching their needs are currently in the yard.
Popular Auto Parts
The most commonly purchased auto parts at Pooles Pull-A-Part reflect the typical high-value components that make self-service junkyards economically advantageous for budget-conscious mechanics and DIY enthusiasts.
Core Components
Engines, Transmissions, and Powertrain Parts
Late-model engines and transmissions rank among the most sought-after items due to their significant new-car replacement costs. These major parts often come with Pooles’ 30-day warranty, providing added peace of mind during the critical testing period after installation.
Electrical Systems
Alternators and starters represent frequent replacement needs that are relatively easy to test and remove
Batteries in working condition may be available, though condition varies by inventory
Suspension and Steering Parts
Axles and shock absorbers with remaining useful life
Steering gear and columns free from damage
Catalytic Converters
These remain valuable for their precious metal content, though regulations around their resale vary.
Electronics and Wheels
Infotainment modules from newer vehicles
Wheels and salvageable tires in good condition
Need to buy a used car radiator? Pooles Pull-A-Part makes finding affordable cooling system parts simple.
Unlike typical auto parts retailers, Pooles focuses on durable, non-wear components rather than maintenance items like belts, brake pads, or filters that are generally replaced with new parts. Their inventory dynamics change daily as new vehicles enter the yard, with most customers targeting late-model vehicles to maximize compatibility and component quality.
Warranty Information
Pooles Pull-A-Part in Robbins offers one of the industry’s more customer-friendly warranty policies, balancing protection with the inherent risks of used parts:
Standard Warranty Coverage
Most used parts come with a 30-day warranty from the purchase date. For returns or exchanges, customers must provide:
– Original receipt
– Undisassembled parts with intact Pull-A-Part markings
Eligible items can be exchanged for matching parts or returned for store credit (no cash refunds).
Extended Warranty Options
Select high-quality, late-model parts may qualify for a 120-day extended warranty for an additional fee. This option requires contacting the store directly for eligibility and pricing details.
Exclusions and Restrictions
Tires and wheels: Limited to a 3-day exchange/store credit warranty
Hybrid batteries: Sold “AS-IS” with no warranty or return eligibility
Core returns: Cash refunds for core deposits are available within 30 days of purchase with a receipt
Additional Warranty Notes
VIP Club Members: Gain access to online receipt storage that simplifies the return/exchange process
Store Discretion: All returns are subject to approval by the store manager
For exact extended warranty costs or part-specific eligibility, direct contact with the Robbins location (708–396–8819) is recommended.
Entry Fee
Unlike some salvage yards, Pooles Pull-A-Part does not explicitly advertise a “cover fee” (gate entry charge) in available information. However, they do implement a part-pulling fee structure typical of self-service salvage yards.
Part-Pulling Costs
While no direct evidence of Pooles’ specific pricing exists in available data, similar salvage yards list fees for removing specific parts, such as:
– Bumper Cover: $35.00
– Bumper Filler: $30.00
– Brake/Clutch Cable: $20.00
Discounts
No specific discounts are mentioned in available information, though the facility provides value through their 30-day warranty on purchased parts. For precise pricing and potential promotions, direct contact is recommended.
For the most accurate information regarding entrance fees, part-pulling costs, and available discounts, contacting Pooles Pull-A-Part directly at (708) 396–8819 is advisable.
Looking to buy used side mirrors from the junkyard? Pooles Pull-A-Part offers OEM options at a fraction of dealer prices.
Hours of Operation
Pooles Pull-A-Part maintains consistent operating hours to serve both weekday and weekend customers:
– Weekdays (Monday–Friday): 8:00 AM to 4:30 PM
– Saturday: 9:00 AM to 3:30 PM
– Sunday: Closed
The business is open six days a week, with reduced Saturday hours and Sunday closure. For last-minute verification before visiting, contacting the location directly at +1 708–396–8819 is recommended.
Tools and Equipment Needed
Customers visiting Pooles Pull-A-Part should bring their own tools for pulling parts, as self-service salvage yards typically require visitors to supply their own equipment. Based on industry standards, here’s a breakdown of recommended tools:
Tool Category Specific Tools Parts Application
Basic Hand Tools Socket sets, screwdrivers, pliers, wrenches Most mechanical and electrical parts
Specialized Tools Pry bars, breaker bars, hammers, wire cutters Stubborn bolts, interior panels, wiring
Support Items Penetrating oil, flashlight/headlamp Rusted parts, dark engine compartments
Tools for Specific Parts
Electrical parts (alternators, sensors): Wire strippers, multimeter, electrical tape
Engine/transmission parts: Engine hoist (for large parts), torque wrench
Interior trim: Plastic trim removal tools to prevent damage
Exhaust systems: Reciprocating saw for cutting rusted pipes
Tools Provided by Pooles Pull-A-Part
Available information does not indicate that Pooles provides tools on-site. Customers should confirm directly with the yard before visiting, but most “pull-your-part” facilities expect visitors to bring their own equipment.
For complex jobs (like removing engines), consider bringing a portable cart or dolly to transport heavy parts. Always wear safety gloves and closed-toe shoes for protection.
Cash for Junk Cars
Pooles Pull-A-Part at 3021 W 135th St, Robbins, IL 60472 operates primarily as a junkyard and used auto parts supplier. While the business focuses mainly on supplying automotive parts and towing services, its potential involvement in car-buying activities remains unclear from available information.
Key details about their junk car services include:
Primary focus: The facility concentrates on supplying auto parts and towing services
Business context: Some information references “junk car buyers” and towing services in association with the location, though this appears to cross-reference with third-party services or parent company operations
Industry comparison: While the national Pull-A-Part chain (a separate entity) purchases vehicles in any condition with free towing and cash payments, Pooles appears to operate independently as a local salvage yard
For definitive confirmation about whether Pooles buys junk cars, interested sellers should contact them directly at +1 708–396–8819. Those seeking guaranteed car-buying services might find clearer policies through Pull-A-Part’s national program.
Check out how to get cash for your junk car instead of letting it rust in your driveway.
Service Area
Robbins, Illinois, is surrounded by several cities and towns that contribute to Pooles Pull-A-Part’s customer base. Key nearby locations include Chicago—the closest major urban center—along with suburban communities such as Blue Island, Alsip, and Crestwood, which directly border Robbins.
Additionally, areas like Evanston, Schaumburg, and Bolingbrook within the broader Chicagoland region may contribute customers seeking specific auto parts. These locations represent a mix of immediate neighbors and larger regional population centers accessible from Robbins.
The central location in Chicago’s southwest suburbs makes Pooles Pull-A-Part a convenient option for residents throughout Cook County and surrounding areas looking for affordable used auto parts. Their four decades of operation have established them as a trusted source for Junkyards in Illinois.
Interchange System
Pooles Pull-A-Part in Robbins uses an interchangeable parts system to help customers find compatible auto parts across different vehicle models. This system streamlines the process of locating parts that fit specific needs, even if the exact make or model isn’t available in their inventory.
How it works:
– Customers use the online parts interchange database to search by location, vehicle make/model/year, and the specific part needed
– The tool cross-references their inventory and identifies certified interchangeable parts from other vehicles, reducing time spent searching physical yards
– The Robbins location maintains a broad supply of used vehicles, refreshed regularly, increasing the likelihood of finding compatible parts
This approach allows customers to efficiently identify alternatives without manually checking each vehicle, saving both time and costs associated with traditional junkyard searches.
Common Questions
Here are seven common questions about Pooles Pull-A-Part and detailed answers:
1. What services do they offer at Pooles Pull-A-Part?
Pooles operates as a self-service junkyard where customers bring tools to remove parts from salvaged vehicles themselves. They also provide emergency towing services for stranded vehicles, as evidenced by positive reviews highlighting reliable assistance at competitive rates. The facility emphasizes affordability and direct customer service, distinguishing it from larger auto parts retailers.
2. How are parts priced, and are they affordable?
Pooles is noted for competitive pricing on used auto parts, a hallmark of junkyards. Prices vary depending on part type, rarity, and demand, but they typically undercut new retail prices by 50–90%. Some customers report encountering bulk discounts for multiple parts, though individual pricing structures may differ. This contrasts with auction-based salvage yards, where costs fluctuate.
3. How do you purchase parts from Pooles Pull-A-Part?
To acquire parts:
1. Identify needs: Check Pooles’ inventory (via phone or in-person) for specific parts.
2. Visit the yard: Bring tools (wrenches, bolt cutters) to remove parts yourself.
3. Pay at checkout: Parts are weighed/sorted, and pricing is finalized upon exit.
Critical note: Mixed reviews highlight discrepancies between phone inquiries and actual inventory availability. Simply calling to confirm parts can lead to frustration if staff later claim they’re out of stock. Always verify inventory in person or via recent photos/downloads if available.
4. Do they offer warranties or returns?
Pooles provides a 30-day warranty on parts, an uncommon perk in the junkyard industry where most sales are final. This warranty likely applies to functional parts sold in working condition, though details vary. Customers should inquire about return policies before purchasing, as third-party reviews mention inconsistent enforcement.
5. Can they provide towing services for emergency situations?
Yes. Pooles’ towing division has received praise for timely, reasonably priced assistance, particularly during vehicle breakdowns or accidents. Technician Demetrius Rodgers was specifically commended for professionalism in one review. Unlike traditional towing companies, their rates may reflect a junkyard’s operational efficiency, balancing affordability and service quality.
6. Why do some reviews highlight negative experiences?
Negative feedback often centers on:
– Inconsistent staff availability: Reports of employees being unavailable for service during listed business hours, including dismissive interactions when trying to address part availability.
– Inventory inaccuracies: Customers arriving to find parts advertised over the phone no longer present, suggesting outdated inventory tracking.
– Customer service friction: Perceived unresponsiveness from management, particularly during busy periods or peak demand.
While these issues are critical, they coexist with positive reviews praising Pooles’ affordability and selection, underscoring the importance of setting realistic expectations for a junkyard experience.
7. How does Pooles compare to other nearby junkyards?
Pooles competes with facilities in Alsip, Harvey, and Tinley Park, but differentiates itself through:
– Longevity: Family-owned for over 40 years, suggesting established trust in the local community.
– Specialized focus: Emphasizes pull-a-part self-service over full-service auto parts sales.
– Towing integration: Combines salvage operations with emergency mobility services, a dual-service model less common among competitors.
Nearby alternatives like Alsip Pick-A-Part may offer more streamlined digital inventory systems, while Pooles maintains a traditional, hands-on approach. Proximity to Robbins makes it a convenient choice for locals.
Conclusion
Pooles Pull-A-Part stands as a staple in Robbins’ automotive landscape, offering budget-conscious DIY mechanics and repair professionals a practical solution for affordable auto parts. As a family-owned business with 40+ years of experience, they provide a unique combination of self-service convenience and customer-friendly policies like their 30-day warranty.
While the salvage yard maintains a relatively small operation compared to corporate chains, their focus on late-model vehicles and accessible pricing helps meet the needs of local customers throughout Chicago’s southern suburbs. For those willing to bring their own tools and do the work themselves, Pooles represents an authentic junkyard experience with potential for significant savings on automotive repairs.” width=”1280″ height=”745″ title=”” srcset=”https://u-pull-it.com/wp-content/uploads/2021/05/Pooles-pull-a-part-at-3021-W-135th-St-Robbins-IL-60472.jpg 1280w, https://u-pull-it.com/wp-content/uploads/2021/05/Pooles-pull-a-part-at-3021-W-135th-St-Robbins-IL-60472-300×175.jpg 300w, https://u-pull-it.com/wp-content/uploads/2021/05/Pooles-pull-a-part-at-3021-W-135th-St-Robbins-IL-60472-1024×596.jpg 1024w, https://u-pull-it.com/wp-content/uploads/2021/05/Pooles-pull-a-part-at-3021-W-135th-St-Robbins-IL-60472-768×447.jpg 768w” sizes=”auto, (max-width: 1280px) 100vw, 1280px” />
Vehicle Types
Pooles Pull-A-Part maintains a diverse and regularly updated inventory of late-model vehicles for parts harvesting. While specific makes and models rotate frequently, the yard prioritizes maintaining both newer and older models to serve the widest possible range of repair needs.
Their vehicle inventory typically includes:
- Popular domestic brands like Chevrolet, Ford, and Dodge
- Common import vehicles including Honda and Toyota models
- Light-duty trucks and SUVs in addition to passenger cars
- High-demand regional models matching Chicago area automotive trends
What distinguishes Pooles from many other salvage yards is their 30-day warranty on late-model parts—an uncommon offering in traditional junkyards. The yard consistently updates its inventory, adding new vehicles throughout the week (excluding weekends) to ensure fresh selection.
For customers seeking specific vehicles, Pooles utilizes Pull-A-Part’s centralized search system, allowing potential visitors to check real-time inventory before making the trip. This system displays complete vehicle listings rather than individual parts availability, helping customers determine if vehicles matching their needs are currently in the yard.
Popular Auto Parts
The most commonly purchased auto parts at Pooles Pull-A-Part reflect the typical high-value components that make self-service junkyards economically advantageous for budget-conscious mechanics and DIY enthusiasts.
Core Components
- Engines, Transmissions, and Powertrain Parts
Late-model engines and transmissions rank among the most sought-after items due to their significant new-car replacement costs. These major parts often come with Pooles’ 30-day warranty, providing added peace of mind during the critical testing period after installation.
- Electrical Systems
- Alternators and starters represent frequent replacement needs that are relatively easy to test and remove
- Batteries in working condition may be available, though condition varies by inventory
- Suspension and Steering Parts
- Axles and shock absorbers with remaining useful life
- Steering gear and columns free from damage
- Catalytic Converters
These remain valuable for their precious metal content, though regulations around their resale vary.
- Electronics and Wheels
- Infotainment modules from newer vehicles
- Wheels and salvageable tires in good condition
Need to buy a used car radiator? Pooles Pull-A-Part makes finding affordable cooling system parts simple.
Unlike typical auto parts retailers, Pooles focuses on durable, non-wear components rather than maintenance items like belts, brake pads, or filters that are generally replaced with new parts. Their inventory dynamics change daily as new vehicles enter the yard, with most customers targeting late-model vehicles to maximize compatibility and component quality.
Warranty Information
Pooles Pull-A-Part in Robbins offers one of the industry’s more customer-friendly warranty policies, balancing protection with the inherent risks of used parts:
Standard Warranty Coverage
Most used parts come with a 30-day warranty from the purchase date. For returns or exchanges, customers must provide:
– Original receipt
– Undisassembled parts with intact Pull-A-Part markings
Eligible items can be exchanged for matching parts or returned for store credit (no cash refunds).
Extended Warranty Options
Select high-quality, late-model parts may qualify for a 120-day extended warranty for an additional fee. This option requires contacting the store directly for eligibility and pricing details.
Exclusions and Restrictions
- Tires and wheels: Limited to a 3-day exchange/store credit warranty
- Hybrid batteries: Sold “AS-IS” with no warranty or return eligibility
- Core returns: Cash refunds for core deposits are available within 30 days of purchase with a receipt
Additional Warranty Notes
- VIP Club Members: Gain access to online receipt storage that simplifies the return/exchange process
- Store Discretion: All returns are subject to approval by the store manager
For exact extended warranty costs or part-specific eligibility, direct contact with the Robbins location (708–396–8819) is recommended.
Entry Fee
Unlike some salvage yards, Pooles Pull-A-Part does not explicitly advertise a “cover fee” (gate entry charge) in available information. However, they do implement a part-pulling fee structure typical of self-service salvage yards.
Part-Pulling Costs
While no direct evidence of Pooles’ specific pricing exists in available data, similar salvage yards list fees for removing specific parts, such as:
– Bumper Cover: $35.00
– Bumper Filler: $30.00
– Brake/Clutch Cable: $20.00
Discounts
No specific discounts are mentioned in available information, though the facility provides value through their 30-day warranty on purchased parts. For precise pricing and potential promotions, direct contact is recommended.
For the most accurate information regarding entrance fees, part-pulling costs, and available discounts, contacting Pooles Pull-A-Part directly at (708) 396–8819 is advisable.
Looking to buy used side mirrors from the junkyard? Pooles Pull-A-Part offers OEM options at a fraction of dealer prices.
Hours of Operation
Pooles Pull-A-Part maintains consistent operating hours to serve both weekday and weekend customers:
– Weekdays (Monday–Friday): 8:00 AM to 4:30 PM
– Saturday: 9:00 AM to 3:30 PM
– Sunday: Closed
The business is open six days a week, with reduced Saturday hours and Sunday closure. For last-minute verification before visiting, contacting the location directly at +1 708–396–8819 is recommended.
Tools and Equipment Needed
Customers visiting Pooles Pull-A-Part should bring their own tools for pulling parts, as self-service salvage yards typically require visitors to supply their own equipment. Based on industry standards, here’s a breakdown of recommended tools:
| Tool Category | Specific Tools | Parts Application |
|---|---|---|
| Basic Hand Tools | Socket sets, screwdrivers, pliers, wrenches | Most mechanical and electrical parts |
| Specialized Tools | Pry bars, breaker bars, hammers, wire cutters | Stubborn bolts, interior panels, wiring |
| Support Items | Penetrating oil, flashlight/headlamp | Rusted parts, dark engine compartments |
Tools for Specific Parts
- Electrical parts (alternators, sensors): Wire strippers, multimeter, electrical tape
- Engine/transmission parts: Engine hoist (for large parts), torque wrench
- Interior trim: Plastic trim removal tools to prevent damage
- Exhaust systems: Reciprocating saw for cutting rusted pipes
Tools Provided by Pooles Pull-A-Part
Available information does not indicate that Pooles provides tools on-site. Customers should confirm directly with the yard before visiting, but most “pull-your-part” facilities expect visitors to bring their own equipment.
For complex jobs (like removing engines), consider bringing a portable cart or dolly to transport heavy parts. Always wear safety gloves and closed-toe shoes for protection.
Cash for Junk Cars
Pooles Pull-A-Part at 3021 W 135th St, Robbins, IL 60472 operates primarily as a junkyard and used auto parts supplier. While the business focuses mainly on supplying automotive parts and towing services, its potential involvement in car-buying activities remains unclear from available information.
Key details about their junk car services include:
- Primary focus: The facility concentrates on supplying auto parts and towing services
- Business context: Some information references “junk car buyers” and towing services in association with the location, though this appears to cross-reference with third-party services or parent company operations
- Industry comparison: While the national Pull-A-Part chain (a separate entity) purchases vehicles in any condition with free towing and cash for cars payments, Pooles appears to operate independently as a local salvage yard
For definitive confirmation about whether Pooles buys junk cars, interested sellers should contact them directly at +1 708–396–8819. Those seeking guaranteed car-buying services might find clearer policies through Pull-A-Part’s national program.
Check out how to get cash for your junk car instead of letting it rust in your driveway.
Service Area
Robbins, Illinois, is surrounded by several cities and towns that contribute to Pooles Pull-A-Part’s customer base. Key nearby locations include Chicago—the closest major urban center—along with suburban communities such as Blue Island, Alsip, and Crestwood, which directly border Robbins.
Additionally, areas like Evanston, Schaumburg, and Bolingbrook within the broader Chicagoland region may contribute customers seeking specific auto parts. These locations represent a mix of immediate neighbors and larger regional population centers accessible from Robbins.
The central location in Chicago’s southwest suburbs makes Pooles Pull-A-Part a convenient option for residents throughout Cook County and surrounding areas looking for affordable used auto parts. Their four decades of operation have established them as a trusted source for Junkyards in Illinois.
Interchange System
Pooles Pull-A-Part in Robbins uses an interchangeable parts system to help customers find compatible auto parts across different vehicle models. This system streamlines the process of locating parts that fit specific needs, even if the exact make or model isn’t available in their inventory.
How it works:
– Customers use the online parts interchange database to search by location, vehicle make/model/year, and the specific part needed
– The tool cross-references their inventory and identifies certified interchangeable parts from other vehicles, reducing time spent searching physical yards
– The Robbins location maintains a broad supply of used vehicles, refreshed regularly, increasing the likelihood of finding compatible parts
This approach allows customers to efficiently identify alternatives without manually checking each vehicle, saving both time and costs associated with traditional junkyard searches.
Common Questions
Here are seven common questions about Pooles Pull-A-Part and detailed answers:
1. What services do they offer at Pooles Pull-A-Part?
Pooles operates as a self-service junkyard where customers bring tools to remove parts from salvaged vehicles themselves. They also provide emergency towing services for stranded vehicles, as evidenced by positive reviews highlighting reliable assistance at competitive rates. The facility emphasizes affordability and direct customer service, distinguishing it from larger auto parts retailers.
2. How are parts priced, and are they affordable?
Pooles is noted for competitive pricing on used auto parts, a hallmark of junkyards. Prices vary depending on part type, rarity, and demand, but they typically undercut new retail prices by 50–90%. Some customers report encountering bulk discounts for multiple parts, though individual pricing structures may differ. This contrasts with auction-based salvage yards, where costs fluctuate.
3. How do you purchase parts from Pooles Pull-A-Part?
To acquire parts:
1. Identify needs: Check Pooles’ inventory (via phone or in-person) for specific parts.
2. Visit the yard: Bring tools (wrenches, bolt cutters) to remove parts yourself.
3. Pay at checkout: Parts are weighed/sorted, and pricing is finalized upon exit.
Critical note: Mixed reviews highlight discrepancies between phone inquiries and actual inventory availability. Simply calling to confirm parts can lead to frustration if staff later claim they’re out of stock. Always verify inventory in person or via recent photos/downloads if available.
4. Do they offer warranties or returns?
Pooles provides a 30-day warranty on parts, an uncommon perk in the junkyard industry where most sales are final. This warranty likely applies to functional parts sold in working condition, though details vary. Customers should inquire about return policies before purchasing, as third-party reviews mention inconsistent enforcement.
5. Can they provide towing services for emergency situations?
Yes. Pooles’ towing division has received praise for timely, reasonably priced assistance, particularly during vehicle breakdowns or accidents. Technician Demetrius Rodgers was specifically commended for professionalism in one review. Unlike traditional towing companies, their rates may reflect a junkyard’s operational efficiency, balancing affordability and service quality.
6. Why do some reviews highlight negative experiences?
Negative feedback often centers on:
– Inconsistent staff availability: Reports of employees being unavailable for service during listed business hours, including dismissive interactions when trying to address part availability.
– Inventory inaccuracies: Customers arriving to find parts advertised over the phone no longer present, suggesting outdated inventory tracking.
– Customer service friction: Perceived unresponsiveness from management, particularly during busy periods or peak demand.
While these issues are critical, they coexist with positive reviews praising Pooles’ affordability and selection, underscoring the importance of setting realistic expectations for a junkyard experience.
7. How does Pooles compare to other nearby junkyards?
Pooles competes with facilities in Alsip, Harvey, and Tinley Park, but differentiates itself through:
– Longevity: Family-owned for over 40 years, suggesting established trust in the local community.
– Specialized focus: Emphasizes pull-a-part self-service over full-service auto parts sales.
– Towing integration: Combines salvage operations with emergency mobility services, a dual-service model less common among competitors.
Nearby alternatives like Alsip Pick-A-Part may offer more streamlined digital inventory systems, while Pooles maintains a traditional, hands-on approach. Proximity to Robbins makes it a convenient choice for locals.
Pooles Pull-A-Part stands as a staple in Robbins’ automotive landscape, offering budget-conscious DIY mechanics and repair professionals a practical solution for affordable auto parts. As a family-owned business with 40+ years of experience, they provide a unique combination of self-service convenience and customer-friendly policies like their 30-day warranty.
While the salvage yard maintains a relatively small operation compared to corporate chains, their focus on late-model vehicles and accessible pricing helps meet the needs of local customers throughout Chicago’s southern suburbs. For those willing to bring their own tools and do the work themselves, Pooles represents an authentic junkyard experience with potential for significant savings on automotive repairs.
Pooles Pull-A-Part at 3021 W 135th St, Robbins, IL 60472 is a junkyard and used auto parts store. It offers a wide selection of car parts, both new and used. Customers can come and browse the inventory to find what they need or they can bring their own cars in to have them dismantled on-site. The store also features scrap metal dealers that will take the leftover pieces from dismantled vehicles and recycle them for reuse. Pooles Pull-A-Part is dedicated to providing customers with quality car parts for an affordable price. With its large selection of auto parts, it’s easy to find just the right part for any vehicle make or model.
The staff at Pooles Pull-A-Part is knowledgeable and friendly, always willing to help customers find what they need. The store also offers salvage yard services where cars are stripped down for reusable components; these services help keep the environment clean by reducing waste from discarded vehicles. Additionally, Pooles Pull-A-Part provides free estimates for customers looking for an exact quote on a car part or service.
Pooles Pull-A-Part is committed to providing quality customer service and quality car parts at an affordable price point. The store takes pride in being able to provide quality automotive solutions while helping customers save money on their repair and replacement needs. With its knowledgeable staff and wide selection of quality products, Pooles Pull-A-Part makes finding the right part easy.
Real customer testimonials
Phyllis Rufus
Worst service ever,,,when I get there the owner says he’s eating and I had to wait til he was done,,, then I asked if there was anyone else to service me he was nasty about it saying their on lunch as there were guys standing around doing nothing
Throw the whole business in the garbage
Daniel Gomez
This junk yard sell auto parts at a very fair price. They are all friendly and kind.
theofficial_rick Webster
Very nice customer service I’m a fan !
Deborah P
Great Service And Everything I Needed.
Stephaine Fowlkes
They were able to help me in the past and they helped me today. Great job!
