Profile
Sarabia Auto Parts and Auto Glass is located at 7421 S Loomis Blvd in the beautiful city of Chicago, Illinois. This family owned salvage yard has been providing exceptional services to customers for over 30 years. From car parts to junkyard services, Sarabia has it all. They carry a wide selection of used auto parts that are perfect for replacing or upgrading your vehicle. All of their products are inspected multiple times before being put up for sale, ensuring that only the highest quality parts are sold to customers. In addition to having a fantastic selection of car parts and accessories, Sarabia also offers scrap metal recycling services. If you have an old vehicle laying around and want to get rid of it, Sarabia will take it off your hands and dispose of it in a safe and responsible manner. They pay competitive prices for scrap metal so don’t worry about your wallet suffering when disposing of your old car. Visit Sarabia Auto Parts and Auto Glass today for all your car part needs! Stop into their store or shop online anytime – their friendly staff is always ready to help you find exactly what you’re looking for.
Real customer testimonials
Amber Hubbard
The younger guy is the son of the owner. He answers the phone rudely. When asking a question or elaborating my needs as the customer, he over talks me. I was coerced into buy a radiator when I only came for a $35 fan. I was told I would need a new radiator because the original was cracked. Unbeknownst to me the new radiator had a leak. However, I felt something may be wrong with it initially because a few blades were damaged. When I was trying to let the car run to make sure it was a good fit I was advised not to and was being rushed to pay. The owner had insinuated that the mechanic and myself may try to run off with the product without paying. So I came into the establishment to pay and noticed a sign saying “cash only”. I left my son, 15, in the car with the keys so that he can still charge his phone, etc. Now mind you my car was parked on the property of this establishment. The owners son came and took my keys out of my car and said he was instructed to hold my keys until my return. I got a ride from someone to get cash and my son was uncomfortable and asked to come with me. I WAS LIVIT. There’s nothing in writing saying this was protocol. When asked about this neither the owner or the son gave an explanation. This is absolutely UNACCEPTABLE and I will be making a report with the BBB as well. They need a crash course in customer service and decorum 101. No way is it ok to talk to or treat people any way they please. None the less I still have sometime to exchange the radiator however, if I could get a full refund I surely would. They’ll NEVER have me as a customer again.
Sir Lazy
I called about a 2006 Honda pilot no answer had a call back and the Person I talk to on the phone was very confused on that make and model as a specialist in Honda's . And yea the car is still operating I been driving it.
jesse cordova
Its usually my go to place but lately whoever is answering the phone has an attitude and dnt even let you finish askn for the part an says they dnt have it
wylew healthcare
I usually get great service here but the guy there was very rude no one was in the front so I called the phone he pick it up snappy… I ask him what’s his issue and he hung up… I don’t usually post bad reviews only reason im doing it now so it can be better
DEO G
Never have the part you need !!! I called for several parts and always either no answer or no part available.. 3 stars are for being helpful every time I call.
