B & H Auto Parts at 1500 W Pulaski Hwy, Elkton, MD 21921

The guys working here were really great—kept it simple and found what I needed without making a fuss.

Tried calling to see if they carried a specific old model. The guy on the phone said they only stock newer rides and then hung up—no help at all. Their outgoing message claims they work with multiple yards, but the person I talked to couldn’t be bothered to look anything up.

I wasn't expecting a steal, but $80 for a used driver-side door control board just felt steep—no warranty, just a rainy-day part that finally arrived in 2024 and actually fixed my windows. Still, when I called back yesterday for nothing more than the plastic tail-light cover, they insisted I buy the whole $100 assembly. Junkyard pricing? More like highway robbery.

I called up just to ask about a part for my car, and the guy on the phone basically told me they didn’t have it before hanging up on me. No explanation, no “let me check,” just done. I don’t even leave reviews usually, but that was so unnecessarily rude. There was zero reason for him to act like that—no excuse for being that short with someone. If this is how they treat customers, someone needs to have a talk with their staff. ---

Drove all the way to Pulaski Highway looking for parts for my Jeep Cherokee, only to get sent to another location three and a half miles away. When I finally got there, there was a sign pointing me to the other side of the building—only to find that door locked too. Some guy stuck his head out a window and went, *“Here.”* So I walked over, and this dude behind the glass starts grilling me like I’m wasting his time. I was still trying to figure out why I was talking through a window when he cut me off, demanding to know if I’d actually buy whatever parts he found. I said, *“Yeah, if the price is right.”* Then he grabs his walkie and starts yelling into it—three times—while I’m just standing there with my head stuck in the window like an idiot. No answer came back, and by then I’d had enough. Left without buying anything. Absolute garbage service, and I won’t be back. ---

These people made it *impossible* to get our boats back. They towed two of them without a certified letter or even a phone call, then played dumb when we asked about them. Only “remembered” after we called the sheriff’s department—convenient. Maryland law says they can only charge $250 for the tow plus $30 a day, but they hit us with $500 *each*. And of course, they only took cash and acted like giving us a receipt was a personal favor. If I could leave a -100% rating, I would. Stay far away from this place. I’ve already filed a complaint with the BBB. (Pro tip: Don’t think they’re even a real towing company—the phone menu doesn’t even list towing as an option. Had to guess which button to press just to talk to someone.) Had to pick one star just to post this. Absolute scam.

First time at B&H, and the girl at the front desk swore they had my exact car model in the yard. Next day, I’m out there in the rain with my mechanic for nearly an hour, searching everywhere—no car. So we go back inside, and the guy (sorry, forgot your name) actually *helped* us. Looked it up, told us straight up they didn’t have it. Meanwhile, the girl who lied was shooting daggers at me the whole time. The guy, though? Knew my rare car inside and out, gave me honest pricing, even offered to order parts for me. If you’ve got a common car, their pulling prices are fair. Just skip the girl at the desk—she’s useless and dishonest. The older guy’s the one who’ll get you what you need. ---

This u-pull-it junkyard is solid—tons of parts to pick from, and the prices are actually decent. One time, I needed this tiny little plastic trim piece, and the guy just waved me off. Said, *“Nah, that’s nothing—you already paid the entrance fee.”* In a world where every business is out to squeeze you dry, that one small thing made me a repeat customer. Not a lot of places care about loyalty like that. ---