Chevrolet Dover Parts at Parts Entrance, 1450 S Dupont Hwy # 101, Dover, DE 19901

I talked to this lot every day for a while about a 2006 Corvette Z06. The car finally popped up, and they sent over photos plus a buyer's order right away. Before I pulled the trigger, I asked if they’d let me bring in an outside mechanic to look it over—pretty standard for a 20-year-old rocket like that. Instead of answering, they called a few hours later to say it was already sold. I get it—great cars go fast. I don’t blame them for selling it fast. What rubbed me the wrong way was the radio silence. After so many calls and that buyer’s order, I figured I’d at least get a reply to my question or a shot at a deposit if another buyer flaked. Instead, I just got told the car was gone. Bottom line: if you’re buying here, move quick—there may not be time for questions or inspections. That’s the reality.

Will Sheppard deserves a huge shout-out for the service he gave me last week. I called him literally minutes before close on a day that had already been terrible, and he dropped everything to help. He stayed way past closing, kept his cool, and walked me through everything step by step. What stuck with me was how he never made me feel like I was wasting his time. His only goal was solving the problem and making sure I felt good about the choice. He went way beyond what a salesperson usually does, and that kind of effort needs to be noticed. Thanks to Will, my day started with a dead transmission and ended with me driving out in a brand-new 2026 Chevy Trax that I’m thrilled with. I owe him for the patience, the time he put in, and the willingness to go the extra mile. People like Will are why folks actually remember where they bought a car and why they send their family and friends there. He’s a keeper and he’s earned that recognition. 🫡

Can’t say enough good things about this place—best car-buying experience I’ve ever had. Austin knew his stuff and made the whole process easy. If you’re hunting for a vehicle, go find him first. Also big thanks to the finance crew; they made it smooth sailing.

I showed up at 2:00 PM sharp for a test drive on a 2020 Subaru Outback they had listed, only to find out the used car manager, Chuck, had been driving it around as his personal car. I waited. And waited. By 4:30, he still hadn’t brought it back, and the sales manager, Faysel, kept making excuses. Meanwhile, Darrell—my actual sales guy—was the only one who treated me like a real person. I walked out frustrated, but not before telling Faysel exactly how unprofessional the whole thing was. (He didn’t even have the decency to face me when I called him out.) Went to Winner Ford instead. Darrell deserved better than that place.

Will Sheppard at Hertrich Chevrolet of Dover made buying my used GMC Yukon XL so much easier than I expected. He didn’t rush me, didn’t push anything, and actually took the time to explain every little detail without making me feel stupid for asking. The whole thing felt natural—not like some sales pitch. Now that I’ve got my Yukon, I’m glad I went with him. If you’re looking for a no-stress car-buying experience, Will’s your guy. ---

Austin Anthony found me the perfect mom car in under an hour, then had it waiting at the dealership for us to check out. No hard sell, no games—just honest answers and a fair deal. Even with my kids running wild around the showroom, he stayed patient and made sure we left with exactly what we wanted. Mike in finance was just as good, wrapping things up quick so we could get out of there without dragging it out. Best car-buying experience I’ve ever had, hands down. ---

Picked up a 2026 Equinox last week and I’m really happy with it. The whole experience was smooth, but Austin Anthony—our sales guy—made it even better. He knew his stuff inside out, answering every question we had about the different cars we checked out. When we took the test drive, he didn’t rush through anything. He took his time explaining all the features, even the little ones, and made sure we understood how everything worked. Oh, and he even helped us sync our phones to the car’s system—small thing, but it saved us a headache. Mike Dunn, Austin’s manager, was the one who first pointed us toward the Equinox, and honestly, that recommendation sealed the deal. Both of them were great to work with, and I don’t have a single complaint about the car or the process.

Kayla D at the service desk saved my day. My truck needed work, and instead of making me jump through hoops, she actually listened, kept me updated, and made sure I didn’t feel like just another number. The whole thing got done fast, and the price was fair. Since I bought the truck here too, I’ll definitely be back. Not all service places care this much—this one does. ---

I finally got my hands on a 2025 Chevy Suburban High Country, and the whole process was way better than I thought it’d be. Will, the salesman, was sharp—knew his stuff, didn’t waste my time, and made sure I understood everything. Then there was Tiffany at the cashier desk; she was just as good, answering questions and keeping things moving. No hidden tricks, no pressure, just a straightforward, decent experience. If I ever need another car, I’m going back to Will first. ---