Grade A Auto Parts & Scrap Metal Recycling at 7301 Grade Ln, Louisville, KY 40219

The phone experience was frustrating—they’d barely pick up before cutting you off, and after waiting forever, the parts arrived cracked or "trashed in shipping." Never again trusting this place for anything important.

My order needed double-checking, but someone fat-fingered my number over at Grade A. Ended up talking to Eric instead, who fixed everything right then and there while we were still on the line. Real stand-up guy who actually knows how to treat customers right.

Okay, so I almost made a *huge* mistake with my daughter’s car transmission—picked the wrong one, and if Eric hadn’t caught it, I’d be in a world of hurt right now. But he didn’t just fix my error; he went out of his way to make sure I got the right part *and* the best price on it, even though the correct one cost more. I run my own business, so I know how easy it is to cut corners or overcharge. Eric didn’t do either. He double-checked everything, saved me from a nightmare, and did it all without making me feel like an idiot. Seriously, man—thank you. You’re a lifesaver. ---

This was a total mess from start to finish. They promised my order would take a week, but two months later, I’m still waiting—and I’ve only gotten *some* of what I paid for. The fender, hood, and radiator bottle showed up fine, but then they sent me the wrong color bumper *and* a completely useless part just to pad the order. I told them to either get it right or take the wrong stuff back and refund me. They agreed to credit me for the radiator support (which was garbage) and said they’d have the right bumper in a few days. Now? They claim they never picked up the returns, and suddenly I’m supposed to pay for a new bumper while they’ve lost $815 worth of my money. Unbelievable. Would not recommend.

Let me tell you, Eric at Grade A is the real deal. I texted him about a part I needed, and within minutes, he hooked me up with exactly what I was looking for—at a price that made me do a double take. And this isn’t just some random opinion—I’ve been in the auto game for 30 years, ordered more used engines than I can count. But the one I got from Eric? Clean as a whistle, wiring harness still attached, ready to drop in without a hitch. I’ve never seen an engine in better shape. Now? He’s my first call for any part I need. No question. ---

Absolute garbage. I’ve seen the “remanufactured” engines they sell, and let me tell you—there’s no way that’s legit. Found sludge in the oil pan after just 13,000 miles. Pretty sure they just slap some paint on a used engine and call it a day. And don’t even get me started on the warranty. They’ll throw $50 an hour at a repair shop and call it good. Do *not* waste your time or money here. ---

These people are straight-up thieves. They’ll drag you in circles, bleed you dry, and when you finally snap and demand your money back? They hang up and block your number. Tried calling back from another line, and they hit us with some nonsense about needing a balance on the card to get a refund. Never saw the part *or* the money again. Stay far away.

Bought an engine from them twice now, and both times it went smooth. Eric walked me through the whole process—no confusion, no hassle. Guy’s patient, knows his stuff, and actually cares if you understand what’s going on. Simple as that. ---

I got the bad news from my mechanic—my 2006 Sonata was officially done for. Called Trina at the yard, and she sent Austin to haul it away. We worked out a fair price upfront, and they kept me in the loop every step of the way. No surprises, just straight talk. Still stings a little watching that car get towed off, but hey, some things just run their course. ---

If you need parts or repairs, this is the spot. My Altima’s engine crapped out, so I bought a replacement here—and they even towed the car for free to swap it out. Amelia was on top of everything, answered all my questions, and got back to me fast. Won’t be going anywhere else next time. ---