Pick Your Part — Chicago North

Tried calling three times, left a voicemail, even hit the "sell your car" button just to talk to someone—still no answer. The website doesn’t list tire or rim sizes, and when I finally got through, they told me I’d have to drive there in person to find out. An hour each way for a question that should take 30 seconds over the phone? No thanks.

Simple as it gets: pay the $3 to get in, find the car you’re after, yank the parts yourself, and pay for what you take. No middleman, no fuss. Just bring your tools and don’t overthink it. If you’re handy, this place saves you a bundle compared to dealership prices. No frills, no nonsense—just junkyard math. ---

Got there right when they opened, and it was over fast. Had the part I needed at a fair price, and it wasn’t beat to hell. But man, the vibe? Could’ve used a little warmth. The cashier acted like I was interrupting her day every time I tried to ask a question. Rushed me through checkout, cut me off—just wanted me out the door, I guess. Decent selection, decent prices, but if they want repeat customers, someone needs to remind the staff that smiling doesn’t cost extra. ---

Honestly, the whole thing went smoother than I expected. Got a quote fast, picked a time for them to grab my old truck, and they showed up right on schedule. The $50 pickup fee was upfront, no surprises there. The guy from APA Towing who came? Solid dude. My truck was stuck in the garage like a stubborn mule, and he didn’t even blink—just helped me shove it out, even when it felt like we were wrestling a bear. No drama, no hassle. If you need a car hauled off, these folks won’t waste your time. ---

Went in on November 20th for a rear door handle, and by the time I checked out at 1:15, I noticed my receipt had a $20 "90-day guarantee" charge slapped on it. Told the cashier I didn’t want it—handle was fine, no need for extra fluff. His response? *"Should’ve said something before I rang you up."* Like, buddy, you didn’t ask. Then he hit me with *"That’s automatic"* and *"Read the signs."* The signs say the guarantee is *optional*, so why am I paying for it? He even said to get a refund, I’d have to return the part *and* buy another one just to prove it. What kind of backwards logic is that? The guy had zero patience, cut me off mid-sentence, and acted like I was the problem. Businesses like this don’t need employees who treat customers like an inconvenience. Fix your training—or at least put him somewhere he can’t ruin someone’s day. ---

The rows are numbered, so finding stuff isn’t a headache. Only snag? Some trunks were locked, so no way to check inside. And here’s the kicker—they hit me with a $9 "90-day guarantee" fee *without asking*. Signs say it’s optional, but apparently, that’s just decoration. Asking for basic confirmation shouldn’t be a chore. Small thing, but it’s the kind of detail that makes you side-eye the whole experience.