Shaw Auto Parts Inc at 1445 N 1st Ave, Pocatello, ID 83201

The communication stayed solid the whole way. Found what I needed, handled the payment online, and they kept the part aside until I could swing by and grab it.

That part for my van proved impossible to locate until Shaw spotted it right away. As soon as it showed up it went right in, and it fits perfectly—no complaints here.

Needed the glass for my 2000 Yukon, and within days they tracked it down for a fair price. Throw in friendly customer service and it's a win before it even arrived.

This junkyard’s got a weird setup. You don’t even go inside—just pull up to a locked gate and call someone on the phone. I get that they’ve got their system, but it feels like they’re hiding something. Who runs a business where you’re not allowed past the gate? No idea what’s going on in there, but they sure don’t want you seeing it.

Okay, I’ll be honest—my first run-in with Alex and Shaw Auto Parts wasn’t great. Bought a used engine, and it died on me within days. I was stranded, stressed, and ready to write the whole place off. But then Alex stepped in. The guy didn’t just help me with the claim—he actually drove out to where I was stuck, talked me through everything, and made sure I wasn’t left hanging. When he suggested I switch to a remanufactured engine, I was skeptical, but he walked me through the whole process. Even when the wrong parts got sent, he fixed it without me having to ask. And now? The new engine’s been solid, no issues, and the warranty’s solid too. Yeah, the start was a mess, but Alex turned it around. If you need someone who’ll actually fight for you, this is the place.

These folks are the kind of place where you actually *want* to go back. Super easy to work with, and they don’t treat you like just another customer. I’ll be ordering from them again, no question. ---

Ordered a couple airbags and a seatbelt from Shaw, and at first, there was a mix-up with the supplier. But instead of brushing it off, they owned the mistake, got the parts rushed out, and made sure I didn’t miss my deadline. That’s how you handle business. ---

Man, Paul’s been my go-to guy for parts for *36 years*—no joke. He’s the real deal, always knows what I need before I even ask. If you’re looking for someone who won’t waste your time, hit me up, and I’ll hook you up with his number. ---

The guy who helped me was sharp—knew exactly what they had in stock and didn’t make me hunt for answers. Made the whole process way smoother than I expected. ---

**Update:** Turns out they tried to pass off a *damaged* truck bed as good. We spent months tracking one down, sold our old flatbed, and now we’re stuck with a truck that can’t even drive because the lights are gone. Worst part? They *knew* it was wrecked when they loaded it—just hoped we wouldn’t notice. Don’t trust them with a single part.