ABA Cash for Junk Cars at 366 N Co Rd 13, Orlando, FL 32833

Would give 0 stars if possible. My car was sitting in a tow yard for a week because this company said they only had morning appointments available during week days. Saturday comes along and they don’t show up, and do not answer calls. Terrible customer service and complete liars. Now I’m having to pay even more money waiting for a different company to come take my car to the dump. Complete waste of time!!

Response to the owners response:
You did not call me at 9:52, I called YOU. Then was told that you were going to call the driver, I never got a response and called you back at 11am and was told your truck was having issues and would be on the way after. Then, at 1pm, I called again with no answer. So I called again at 1:15 three times in a row with no response. Then pebble tried to call you, no answer or response. No need to call, I already had another company take care of it in under an hour. Thanks for nothing.

If you wish to waste time, gas, $ & any patience then look no further. You've found the place who won't answer the phone, will be as slow as hanly.possible to respond, will say they open at 8:30 tomorrow but not be in until afternoon some time, won't take responsibility for anything & absolutely zero professionalism at all. May insult your mechanic friend too blaming them for losing a key they never even used too. Miscommunication & some sarcasm is their specialty so don't hold your breath & plan to waste at least a day, maybe 2 trying to do business. Have fun, you may want to bring lunch & make sure you don't have any other plans for 48-72hrs because this will ruin any chance of that

I went through an online company called Peddle to get my car sold and ABA Cash for Junk Cars was the carrier that I accepted an offer from. Day 1, my car was supposed to be picked up at 5. No driver came so I called and they said the driver was as having some issues with the tow truck and waiting on help. Never got a call back as they said to see if another driver was being sent out since they closed at 5:30. Day 2, a driver was supposed to be out between 3 and 4. No showed once again and no call. I called them and was told they’re having a hard time getting in touch with their driver. After me calling multiple times I was told that they would just send out a driver that was already in their yard. No one came and no one called again. Called this morning and asked what happened. I was told that the driver told them he was on the way to my location but they would call to see what happened and give me a call back in an hour. Still no call back. I called and was told they’ll have a driver out at 3. At this point I’m over it and tell the them I will call exactly at 3 and if no one is here then I’m going to be reassigned to a different carrier to pick up my car.

Will update if car is actually picked up today but I strongly do NOT recommend. It is not worth the hassle. They make way too many excuses and never keep their word.

2:45 – they called me saying they would not be able to pick up my car. Too many issues with drivers. They said they would notify peddle to find me another carrier. Surprisingly this is the first call back I’ve ever received through this.

Set up a pickup time 24+ hours in advance for 10 AM (to mesh with my 30 minute break from work); ended up calling at 10:15 after no truck arrived to be told I’d get a call back with a new pickup time. No call by 11, so my wife ended up having to call again to let them know 230 PM would be the next good time, followed by 5. Tow truck ultimately showed up at 530, but it was all over and done with in 15 minutes, so that’s the silver lining. I also had $60 taken off the original quote at the last minute because my catalytic converter had been allegedly replaced, but the 1998 car with 300K+ miles had caused too many problems for me to raise a fuss over that.

I had an appointment for 3pm for someone to come pick up a car. I called them at 3:15 to find out if someone was on the way and was told they would call me back. At 3:30 I called again and I was again told that they would call me back, this time “in 5 minutes.” It has now been 10 minutes since that call and I'll still waiting. All I wanted to know was whether the tow truck was on the way and how far out it was so that I could figure out the rest of my day. I have errands that I need to run before businesses close for the day. Running (now 45 minutes) late is very rude and unprofessional.