Cypress Woods
Bought a chevy motor claimed it was “good” came home ran a compression test and one of the cylinders is shot. Im out of almost a grand and now phone goes straight to voice mail. Stay away from this place.
Located in Huntsville, Alabama, Auto Salvage at 2505 Holmes Ave NW #4021 is one of the leading providers of car parts and scrap metal on the market. With decades of experience in the industry and an extensive inventory of both new and used auto parts, they are a trusted source for any automotive repair or restoration project.
At Auto Salvage, customers can expect only the best quality products from some of the top brands in the industry. In addition to offering a wide selection of used auto parts, they also have a junkyard full of vehicles ready for dismantling or complete salvage. Whether you’re in need of a specific engine part or simply looking to sell off old scrap, Auto Salvage has you covered all around.
The staff at Auto Salvage are highly knowledgeable when it comes to automotive repairs and can help guide you through your purchase decisions with ease. They offer superior customer service and will work hard to make sure your needs are met every step of the way. If you’re looking for an affordable option for your next car part or scrap-metal purchase, then look no further than Auto Salvage at 2505 Holmes Ave NW!
Bought a chevy motor claimed it was “good” came home ran a compression test and one of the cylinders is shot. Im out of almost a grand and now phone goes straight to voice mail. Stay away from this place.
Avoid at all cost! He is completely unorganized, unprepared, and does not know anything about the engines other than “it runs good”. He has posted at the counter that he takes debit/credit, however, he does not. He was very uninformative on the phone and quite rude. I had to wait 30 minutes after arriving for them to go get gas for the forklift and move the engine even though I called to inform him I was on my way an hour earlier. After it was loaded, he informs me he only takes cash so we pushed it off in the driveway and I left. I would not be surprised if he doesn't honor the warranty. This was the worst experience I've had and I will NEVER go back.
He gave me the wrong wheels and he got me in trouble. they didn’t fit my car. I had to buy new wheels when I didn’t plan to spend that money on my car. He really messed me up and he rejected to do refund and he said I should have called them. Since when a customer receive wrong items s/he has to keep them and call the seller to reach a solution with him. The employee said I can do refund and then another employee said I can’t. Worst experience ever
Absolutely the rudest customer service ever. I called to get the price on my junk car and he answered the phone by saying hello so I instantly thought I had the wrong number first off. Then when I asked was this auto salvage I could barely understand his reply so I asked again and he replied like I was irritating him. I asked if he bought Saturns and he said he didn't so when he said he didn't I hung up the phone. I already was kind of irritated by how he answered anyway. Well I get a call back from an unfamiliar number and low and behold it was the same guy I hung the phone up with calling. He proceeded to tell me that he was trying to help me before I hung the phone up and recommended a place who wouldn't take my car. Then proceeded to tell me that I need to learn proper phone etiquette. Who does this man think he is calling me back trying to check me. You run a business act like it. PERIOD
He was halfway sleep when I called @ 11 a.m. sniffling and what not . Customer service at this finest smh