AZ Cycle Parts LLC at 4350 W Lower Buckeye Rd Suite 102, Phoenix, AZ 85043

Avoid at all costs. I ordered a used part from here (previously damaged; center carrier union of the driveshaft needed replaced). I was scrambling to find a used driveshaft for my car when my OEM one was broken by an incompetent mechanic during a downpipe upgrade. I was searching ebay and there were two available. One was 899 in Arizona and one was 1199 in Florida. I should have realized immediately why there was a price difference, but as I was in a hurry, I did not read carefully to see that the one in Arizona was actually already broken and would not work for my situation. Before the part was even delivered I had contacted both the seller and eBay to let them know that I would be doing a return. After a week long fiasco with FedEx trying to get a part I no longer needed delivered, I was able to have it “delivered” (by virtue of picking it up at a local office) and then shipped out back to the seller without ever even touching the way the item was packaged and sent to me in the first place. I was already expecting less of a refund than paid based on what eBay is tell me and I am also covering return shipping to the seller. That seems fair enough…but then fast forward to today and the seller receives the package and tries to credit 50% of the return request telling ebay that I broke the item and it was improperly packaged. Really??? I broke the already broken driveshaft and improperly packaged it for return? If I could give negative star i would. If it tells you anything, ebay refunded me the difference of the purchase price plus some within 5 minutes of speaking with them. I dont think ebay is returning over $600 out of their pocket if the seller hasnt acted outside of the terms of service.

Edit Based on Owner Reply:

I owned up to the fact that I did not read it was already broken, and purchased the item. That fact has nothing to do with you (AZ Cycle parts LLC) attempting to tell ebay that you could not refund more than 50% due to the item being broken and improper packaging. I never opened the package in which the item was originally delivered by you and the item was already broken before you sent it to me (in the two pieces you complained about no less). eBay themselves reported you for this practice and refunded me the difference, including shipping, because you violated their terms of service. I hope they shut you down. I'll chalk it up to just another shady seller practice on ebay (as they mentioned they are cracking down on sellers who make bogus claims on returns that ebay then has to foot the return bill for) and will do my best to make sure consumers avoid your disreputable business

Great place to purchase quality use UTV parts. Highly recommend this place. They have a eBay story where you can purchase anything and everything Cycle Parts. Walking are welcome. The owners are so kind and always willing to work with anyone.

Our go-to place for used McLaren parts. Great customer service and pricing!

One of the worst customer service experiences from an auto part dealer I’ve ever experienced. Ordered a replacement rim for a Bentley Supersports. Confirmed with sales rep via phone call as the item was listed on eBay, this was a front rim (they are different from the backs). After confirming, sent a rear wheel. Hey no problem right? I speak to the rep via phone and after determining the other correct front rims were too badly damaged, I asked to send the item back. Service rep agreed and I sent back the rim. The rim was sent on a rotted tire. After putting a new tire on the rim, and then removing that tire, the rotten tire was already disposed of by the tire shop completing the work. Made light of this on phone call about return, was told no problem. Upon returning the rim in the timeframe allotted, this shop tried to adjust the refund by $350 from the original amount because the rotted tire was not returned with the rim. Called the shop and asked why they would want a rotted tire back, even offered to pay fair market value for the rotted tire, between $25-$75 and was refused. Ultimately just a bush league small business being run by completely dishonest individuals. eBay stepped in only after I submitted a notarized affidavit from the tire shop who performed the work on this job stating the tire sent was simply rotted and put on the rim strictly for shipment padding. They knew what they were doing with the attempt on the return. Very dishonest, and very unethical. Do not trust these individuals.

Very helpful and responsive!

I have had negative experiences with other motorcycle parts stores *cough* Ride Now Power Sports *cough*, but this place picked up my call right away.

They didn’t carry the part I needed (motorcycle battery), but they pointed me to a place that did!