Since 1932, Brothers Auto Parts has been a family owned and operated business located in the heart of Indianapolis. We specialize in providing quality used auto parts to both do-it-yourselfers and professional mechanics alike. Our expansive inventory is filled with a wide variety of car parts from late model vehicles all the way back to classic models which can't be found anywhere else.
Our junkyard contains endless acres of used automobile parts and scrap metal that have been carefully categorized by make, model, and year. On top of our amazing variety in parts selection, you don't need to worry about paying too much when you shop with us! We offer unbeatable prices on all our products without compromising on quality or customer service.
At Brothers Auto Parts, we understand that sometimes you may need something specific that we don’t carry in store. No problem! Our experienced staff can use our extensive network of salvage yards to locate those hard-to-find items for you quickly and efficiently… often at prices just as good as what we offer here.
Brothers Auto Parts is committed to providing exceptional customer service for everyone who visits us; whether it's your first time stopping by or if you're a regular visitor. We guarantee that no matter what kind of used auto part or scrap metal you’re looking for – we have it or can get it for you fast! Stop by 1000 S Kitley Ave in Indianapolis today and experience the difference yourself!
Called yesterday morning and spoke with Cindy. Ordered a reservoir coolant tank. Paid with a credit card over the phone and Cindy told me the part would be ready in a couple days. Cindy called me yesterday afternoon and informed me that my part was ready. I picked it up this morning. I searched other salvage yards and could not find one. E-bay wanted over twice what I paid at Brothers. Very satisfied with customer service, the part and definitely the price. Thanks Cindy!
Definitely wont purchase from this business again. Make sure you
check your invoice at least 5 times before sliding your card because they will try to rip you off. Speaking with the manager also doesn’t help so here i’m leaving my honest review from my experience.
Went to get a quoted price for my car and they told me $200 for a car door. I told the guy is it new? He said you called a salvage place with a bad attitude. That's pretty high for a used door not new.
I had the worst experience in the hands of Jeremiah Johnson, a guy who claimed to be the owner of the business. After making me wait for more than a week for my parts, he abruptly ended the sale just because I said his customer service agent – a guy called Jose, lied to me by giving me delivery dates that he could not honor. Jeremiah, the so-called owner came at me screaming with so much arrogance, unprofessionalism and anger that I couldn’t imagine how he has been in business all this time. This is the last place I would ever recommend to anyone. Poor customer service and very hostile atmosphere shown to me by Jeremiah Johnson. The guy needs help because his emotions are seemingly abnormal.
Horrible customer service. Very rude every time I called. They act like your the problem when you call, when your choosing to spend your money with them. I wouldn't recommend them to anyone for anything.
UPDATE: Owner seen my review and called to confront me about it. I stated the way I was treated and instead of addressing the MANY bad reviews and his employees he stated that he wouldn't service me and cancelled my order. Currently waiting on refund….
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