Profile

Bumper to Bumper Auto Parts Crow-Burlingame, located at 520 W 7th St, Little Rock, AR 72201, is a family-owned business with a rich history dating back to 1919. Founded by W.R. “Bob” Crow and Judge Burlingame, the company has been passed down through four generations, with the current leadership transitioning to the fourth generation of the family.

The founders, Bob Crow and Judge Burlingame, started the business by selling bumpers, seats, and other “accessories” to car dealers. As the auto industry evolved, they shifted their focus to selling repair and maintenance parts, which became highly in demand as the number of cars on the road increased.

Today, Crow-Burlingame is one of the largest privately held auto parts distribution businesses in the country, operating 177 company-owned stores and three warehouses across seven states in the South. The company is also a major affiliate of the Bumper to Bumper network, serving over 1,250 employees and 160 independently owned Bumper to Bumper jobber stores.

The current leadership includes Fletcher Lord III as president, Ben Butler as chief operating officer, and Crow Lord as vice president regional sales. Bill Schlatterer continues to serve as CEO, marking a significant transition from the previous generation of leaders.

Services Provided

Bumper To Bumper Auto Parts Crow-Burlingame at 520 W 7th St, Little Rock, AR 72201 is a full-service auto parts store that provides a wide range of services to help customers with their automotive needs. Here’s a table summarizing their key services:

Service	Description
Parts Availability	They offer over 2 million parts for various vehicles, including cars, light trucks, heavy-duty, recreational, commercial, farm, and agriculture vehicles.
Retail and Wholesale Services	They cater to both retail customers who can purchase parts directly and wholesale customers, such as service dealers and independent jobbers, who can order parts through their online platform, MyPlace4Parts.
Convenience	They have multiple locations, including the one in Little Rock, which allows customers to easily find and pick up the parts they need.
Service Hours	The store operates from 7:30 am to 5:30 pm, Monday through Friday, and 7:30 am to 12:00 pm on Saturdays. They are closed on Sundays.
Customer Support	Known for their friendly and knowledgeable staff, including Matt and Marsha, who are always willing to help and offer competitive prices.
Specialized Services	They specialize in automotive, farm, heavy-duty, and Automotive Paint and Finishes, making them a one-stop-shop for various automotive needs.
Shipping	Although there is no explicit mention of shipping parts, they do provide services to wholesale customers who may require parts to be delivered quickly. However, it is best to confirm their shipping policies with the store directly.

Bumper To Bumper Auto Parts Crow-Burlingame at 520 W 7th St, Little Rock, AR 72201 is a full-service auto parts store that offers a vast selection of parts, convenient services, and expert support. They cater to both retail and wholesale customers, but they do not buy or sell used cars.

Vehicle Types

Bumper To Bumper Auto Parts Crow-Burlingame at 520 W 7th St, Little Rock, AR 72201, offers a wide range of vehicles for various needs. They specialize in automotive, farm, heavy-duty, recreational, commercial, and agricultural vehicles. Their inventory includes parts for:

Cars

Light trucks

Heavy-duty vehicles

Recreational vehicles

Commercial vehicles

Farm vehicles

Agriculture vehicles

They also offer automotive paint and finishes, making them a one-stop-shop for all automotive needs. The store’s inventory includes parts for various makes and models, but the specific models and years available are not publicly disclosed. However, they are known for their extensive inventory and ability to order parts if they are not in stock.

Popular Auto Parts

Bumper To Bumper Auto Parts/Crow-Burlingame, located at 520 W 7th St, Little Rock, AR 72201, offers a wide range of automotive aftermarket products, including new and used parts. Here are some of the most commonly purchased auto parts at Bumper To Bumper Auto Parts Crow-Burlingame:

Used Engines and Transmissions

Used Body Parts: doors, hoods, fenders, and bumpers

Used Electrical and Electronic Components: alternators, starters, and wiring harnesses

Used Suspension and Steering Components: control arms, ball joints, and steering columns

Used Brake and Suspension Components: brake rotors, calipers, and shock absorbers

Used Interior and Exterior Trim: dashboards, door panels, and bumpers

Used Wheels and Tires

Used Axles and Driveshafts

Used Exhaust Systems: mufflers, exhaust pipes, and catalytic converters

Used Air Conditioning and Heating Components: compressors, condensers, and evaporators

Bumper To Bumper Auto Parts Crow-Burlingame offers a wide range of used and recycled parts that can be useful for repairing, restoring, or upgrading vehicles.

Service Area

Based on the provided sources, people may come from the following cities or towns to buy parts from Bumper To Bumper Auto Parts Crow-Burlingame at 520 W 7th St, Little Rock, AR 72201:

Baton Rouge, LA: This location is mentioned in the sources and is known for its fast and friendly service, making it a popular destination for customers.

Sapulpa, OK: Another location mentioned, this store is praised for its helpful staff and wide variety of parts, making it a viable option for customers from nearby areas.

Interchange System

Bumper To Bumper Auto Parts Crow-Burlingame at 520 W 7th St, Little Rock, AR 72201, provides an auto parts interchange system to assist customers in finding compatible parts on other vehicles. Here are the key features of their system:

Cross-Reference Service: They offer a cross-reference service that helps customers find equivalent parts across different vehicle makes and models. This service is particularly useful when a specific part is no longer available or is hard to find.

Extensive Inventory: With a focus on automotive, farm, heavy-duty, and automotive paint and finishes, Crow-Burlingame maintains an extensive inventory of parts. This inventory allows them to cater to a wide range of vehicles, making it easier for customers to find compatible parts.

Knowledgeable Staff: The staff at Crow-Burlingame is known for their knowledge and expertise in automotive parts. They are often willing to help customers find the right parts, even if they are not readily available. This personalized service ensures that customers receive the best possible assistance in finding compatible parts.

Ordering and Delivery: If a part is not available in-store, Crow-Burlingame can order it for the customer. They have a strong network and can often deliver parts quickly, minimizing downtime for customers.

Competitive Pricing: Crow-Burlingame is known for offering competitive prices on their parts. This, combined with their extensive inventory and knowledgeable staff, makes them a popular choice for customers seeking compatible parts across different vehicles.

Warranty Information

Bumper to Bumper Auto Parts Crow-Burlingame, located at 520 W 7th St, Little Rock, AR 72201, offers a comprehensive warranty program for its customers. Here are the key details about their used parts warranty:

Confidence Plus North American Warranty

Duration: This warranty covers parts and labor for a period of 3 years or 36,000 miles, whichever comes first.

Coverage: The warranty includes a wide range of services, including air conditioning, heating, engine performance, emission control, steering, suspension, wheel bearings, fuel systems, brake systems, starting and charging systems, electrical systems, hybrid batteries, exhaust systems, and ignition systems.

Extended Warranty Options: Although there is no specific information on extended warranty options, customers can contact their local Bumper to Bumper store for more information on potential extensions or additional coverage.

Costs

Cost: The cost of the Confidence Plus North American Warranty is included in the purchase of the parts from Bumper to Bumper stores. There is no additional cost for the warranty.

Roadside Assistance

Services: The SafeRoute Roadside Assistance program includes fuel, oil, and water delivery, lockout assistance, flat tire assistance, car battery jump starts, and towing services.

Cost: The cost of roadside assistance is included in the warranty and is available to customers at no additional cost.

Additional Information

Network Coverage: The warranty is honored at all Auto Value and Bumper to Bumper locations across the United States, Canada, and Mexico.

Contact: For any questions or concerns regarding the warranty, customers should contact their local Bumper to Bumper store or the Confidence Plus North American Warranty Administrator.

Overall, Bumper to Bumper Auto Parts Crow-Burlingame offers a comprehensive warranty program that provides peace of mind for its customers. The warranty covers a wide range of services and includes roadside assistance, ensuring that customers are well taken care of throughout their vehicle’s lifespan.

Entry Fee

There is no cover fee to enter Bumper To Bumper Auto Parts Crow-Burlingame at 520 W 7th St, Little Rock, AR 72201. The store is open to customers who want to purchase parts and receive service without any additional entrance fees.

Regarding special discounts, Bumper To Bumper Auto Parts Crow-Burlingame offers competitive pricing and knowledgeable staff who can assist with finding the best deals. They also have a featured products section on their website where they showcase the latest products from top brands, which might include special promotions or discounts.

Additionally, Bumper To Bumper has a network of parts stores and service repair shops across North America, and they utilize the MyPlace4Parts ordering system, which simplifies the parts ordering process for service dealers and independent jobbers, potentially leading to more efficient and cost-effective operations.

For more detailed information on their pricing and promotions, it is recommended to visit the store or contact them directly.

Tools and Equipment needed to pull used auto parts from junk cars

A customer visiting Bumper To Bumper Auto Parts Crow-Burlingame at 520 W 7th St, Little Rock, AR 72201 is recommended to bring the following tools:

Basic Hand Tools: A set of basic hand tools such as wrenches, pliers, screwdrivers, and sockets is essential for any automotive repair job.

Torque Wrench: A torque wrench is necessary for ensuring proper torque settings on various parts, especially when working with bolts and nuts.

Multimeter: A multimeter is useful for diagnosing electrical issues and testing various electrical components in a vehicle.

Socket Set: A socket set with various sizes and types (e.g., metric, SAE) is necessary for working with different bolts and nuts.

Pliers and Punches: Pliers and punches are useful for various tasks such as gripping, bending, and pulling parts.

Bumper To Bumper Auto Parts Crow-Burlingame at 520 W 7th St, Little Rock, AR 72201 provides a wide range of tools and equipment, including:

Shop Equipment: They offer various shop equipment such as lifts, jacks, and air compressors to facilitate vehicle lifting and maintenance.

Tools and Supplies: They provide a variety of tools and supplies, including oils, chemicals, and accessories, to support automotive repair and maintenance tasks.

PB&E Products: They carry a range of PB&E products, which are essential for various automotive tasks such as cleaning, preparing, fixing, finishing, or painting recreational and commercial vehicles.

For specific parts, the tools needed may vary depending on the type of parts being pulled from a junk car. For example:

Engine Parts: When pulling engine parts, a set of socket wrenches, a torque wrench, and a multimeter would be necessary.

Suspension Parts: For suspension parts, a set of wrenches, pliers, and a socket set would be required.

Electrical Parts: When working with electrical parts, a multimeter and a set of wire strippers would be necessary.

It is recommended to check with the specific location for any additional tools or equipment they may require or recommend for specific tasks.

Cash for cars

Bumper To Bumper Auto Parts Crow-Burlingame at 520 W 7th St, Little Rock, AR 72201 does not appear to be a junk car buyer that accepts vehicles from the general public. The primary focus of this business is on selling auto parts and providing services to professional installers, service stations, dealerships, farms, and other industries.

The company’s history and services indicate that they are primarily involved in the automotive parts and services sector, rather than junk car buying or salvage operations. They do not have a specific mention of buying junk cars or offering cash for cars on their official website or other publicly available sources.

Therefore, it is unlikely that Bumper To Bumper Auto Parts Crow-Burlingame at 520 W 7th St, Little Rock, AR 72201 buys junk cars from the general public or offers cash for cars. They might not be interested in purchasing vehicles in any condition, as their primary business is centered around selling auto parts and providing services to specific industries.

If you’re looking to sell your junk car for cash, you might want to explore other options like U-Pull-It, which specializes in buying junk cars and offers cash for them.

Common Questions

Here are 7 common questions people ask about Bumper To Bumper Auto Parts Crow-Burlingame at 520 W 7th St, Little Rock, AR 72201 or similar junkyards, along with detailed answers:

1. What kind of parts and services do they offer?

Bumper To Bumper Auto Parts Crow-Burlingame offers a wide range of parts and services for various vehicles. They specialize in automotive, farm, heavy-duty, and automotive paint and finishes. Their inventory includes millions of parts for any type of vehicle, including recreational, commercial, and farm vehicles. They also provide tools, shop equipment, supplies, oils, chemicals, and accessories for vehicle maintenance and repair. Additionally, they offer professional installation services for parts and accessories, making them a one-stop-shop for all vehicle needs.

2. Are they a family-owned business?

Yes, Bumper To Bumper Auto Parts Crow-Burlingame is a family-owned business. Established in 1919, the company was founded by “Bob” Crow and “Judge” Burlingame, who understood the importance of family. To this day, the company remains a family business, operating with a family spirit and emphasizing customer service and community involvement.

3. What are their business hours?

The business hours for Bumper To Bumper Auto Parts Crow-Burlingame vary depending on the location. For the Little Rock, AR location, they are open Monday through Friday from 7:30 am to 5:30 pm, Saturday from 8:00 am to 12:00 pm, and are closed on Sundays. Other locations may have slightly different hours, but they generally follow a similar schedule.

4. How do they handle customer service?

Bumper To Bumper Auto Parts Crow-Burlingame is known for its exceptional customer service. Their employees are extremely well-trained and knowledgeable, ensuring that customers receive the right parts the first time. They take the time to understand each customer’s needs and provide personalized assistance. Many customers have praised the store for its friendly and helpful staff, who go above and beyond to ensure customer satisfaction.

5. Do they offer professional installation services?

Yes, Bumper To Bumper Auto Parts Crow-Burlingame offers professional installation services for parts and accessories. Their trained technicians can install a wide range of products, from simple repairs to complex modifications. This service is particularly useful for DIY enthusiasts who need help with a specific task or for those who prefer to have a professional handle the installation.

6. Can I find specific parts or accessories?

Bumper To Bumper Auto Parts Crow-Burlingame has an extensive inventory of parts and accessories for various vehicles. They carry a wide range of products, including hard-to-find or specialty items. Their knowledgeable staff can help customers locate specific parts or accessories, ensuring that customers find what they need quickly and efficiently.

7. Are they a reliable and trustworthy business?

Bumper To Bumper Auto Parts Crow-Burlingame has built a reputation for being a reliable and trustworthy business

Bumper To Bumper Auto Parts/Crow-Burlingame is a one-stop shop for all your car parts needs located in Little Rock, Arkansas. We sell a wide range of used and new car parts from top brands at competitive prices. Whether you’re looking for a new alternator, brake pads or just an oil filter, you’ll find it here. We also have an extensive selection of junkyard parts and salvage items that are sure to help you get the job done. Our experienced staff can assist with finding the right part for your vehicle, as well as provide installation services for those who don’t feel comfortable tackling the repair themselves. We also buy scrap metal from local businesses, so if you have any old metal lying around, bring it to us! Bumper To Bumper Auto Parts/Crow-Burlingame is dedicated to providing quality customer service and ensuring our customers leave with exactly what they need. Our commitment to delivering excellent service is what sets us apart from other auto parts stores in Little Rock and beyond. For great savings on all your car part needs, come down to 520 W 7th Street today!

Real customer testimonials

Buddy Rawls

Rated this company 5/5

Excellent, skilled and knowledgeable staff quick response to crisis situations and reasonable prices. Conveniently located in downtown LR. I highly recommend them.

Paula Alaniz-Howard

Rated this company 5/5

OMG, Conway store is absolutely the best at customer satisfaction and if there is a problem, they will do everything they can to get it fixed and you happy. The store manager James is a breath of fresh air for attitude and expertise. THANK YOU SO MUCH AGAIN AND MY BATTERY IS WORKING LIKE A DREAM AGAIN!!