Copart – Dallas South at 1701 E Belt Line Rd Bldg 1, Wilmer, TX 75172

Honestly just a horrible auction, I’m a carrier and booked an appointment logged in and did everything by the book, yet, the forklift guys pass by you as if you don’t exist add to that they load for people who came after you so it’s not even by turn it’s by their swinging mood. Two guys were in the line behind me in the office and the two guys got their loads before me while I’m waiting and being ignored by these bipolar forklift drivers. Horrible management and horrible staff. I’ll try to avoid picking up cars from this waste of time auction.

This is literally the worst auto auctions I have been too. They are barely staffed and when they front desk associates are there, they just look at you like you are non-existent. The wait lines for a few people can last 30mins to an hr. If you can go somewhere else to make payment save yourself the stress

Took a 45 minute line to be able to tell someone they had my wrecked vehicle so I could get my personal belongings out of it. It took 10 minutes for them to look up my vehicle with what looked like some 90s era outdated software. Then another 70 minutes waiting on the couch for them to retrieve the vehicle that would take “no more than 40 minutes”. This place can give any doctors office a run for its money on wasting time. They apparently don’t excel at their number one goal of safety with the “zero days accident free”. If fortune is kind, I’ll never have to come here again, and I’ll be glad and apparently safer for it.

The worst customer service operators I have ever spoken to. So disappointed

This place is unprofessional especially to transport drivers. You got people who get there early and wait to get loaded. Then have the forklifts drivers who work there say they are going in order when you know they are getting paid to get other drivers loaded faster. You got jokers that pull up 2 hrs after you and they leave before you. Bad for business.