Profile
Gilbert & Mitchell Auto Parts, located at 1001 Outer Loop, Louisville, KY 40219, is a family-owned auto parts store and self-service junkyard that has been serving the Louisville community for several decades. This comprehensive guide will provide you with all the essential details about this well-established business, from its services and inventory to its customer policies and more.
While the exact year of establishment and the names of the founders are not publicly available, Gilbert & Mitchell Auto Parts has been in operation for at least two decades, possibly longer. The business has been listed under various directories and review platforms since at least the early 2000s.
Like many other junkyards in the Louisville area, Gilbert & Mitchell Auto Parts is a family-owned and operated business that has been passed down through generations. These long-standing businesses often develop strong reputations within the community and become go-to sources for high-quality used and rebuilt auto parts.
Services Provided
Gilbert & Mitchell Auto Parts offers a variety of services to cater to the automotive needs of its customers. Here’s an overview of the key services they provide:
| Service | Description |
|---|---|
| Auto Parts Store | They offer a wide range of auto parts, including used, new, and rebuilt parts, for various vehicle models. |
| Self-Service Junkyard | Customers can search and retrieve parts from their inventory, allowing for more control over parts selection and potentially saving money. |
| Engine Rebuilding | The store provides engine rebuilding services to ensure optimal performance. |
| Transmission Services | They offer transmission services for trucks and tractors, ensuring proper functioning of these critical components. |
| Truck Body Repair and Painting | Gilbert & Mitchell Auto Parts provides truck body repair and painting services to maintain the appearance and integrity of these vehicles. |
While they do not buy or sell used cars directly, they specialize in providing a vast selection of auto parts and related services.
Vehicle Types
Gilbert & Mitchell Auto Parts carries a diverse inventory of vehicles for salvage and parts, including:
- Makes: Ford, Chevrolet, Toyota, Honda, and many more.
- Models: Sedans, SUVs, trucks, vans, and popular models like the Ford F–150, Chevrolet Silverado, Toyota Camry, and Honda Civic.
The store has a mix of older and newer models, providing options for customers seeking specific parts or salvage items.
Popular Auto Parts
Based on customer reviews and feedback, some of the most commonly purchased auto parts at Gilbert & Mitchell Auto Parts include:
- Body Parts: Fender flares, bumpers, hoods, doors, and other body panels.
- Engine Components: Engine blocks, cylinder heads, crankshafts, camshafts, and other engine parts.
- Transmission and Drivetrain: Used transmissions, transfer cases, and differentials.
- Suspension and Steering: Control arms, ball joints, tie rods, and other suspension and steering components.
- Interior and Trim: Seats, door panels, dashboards, and trim pieces.
These parts are often sought after by customers looking for affordable and reliable alternatives to new parts.
Auto Parts Prices
While Gilbert & Mitchell Auto Parts does not have a publicly available price list, customer reviews suggest that they offer fair and reasonable prices on their auto parts. The business is praised for its competitive pricing and “Golden Rule” return policy.
For more detailed pricing information or to inquire about specific parts, it is recommended to contact the store directly or visit their location at 1001 Outer Loop, Louisville, KY 40219.
Service Area
Gilbert & Mitchell Auto Parts primarily serves customers from the Louisville area, but they also attract customers from nearby cities and towns, including:
- Fairdale
- Jeffersonville
Their reputation for quality parts and excellent customer service draws customers from the surrounding regions.
Interchange System
Yes, Gilbert & Mitchell Auto Parts provides an auto parts interchange system to assist their customers in finding compatible parts on other vehicles. This system allows customers to search through the store’s vast inventory of used parts from various vehicles to match the required parts for their specific vehicle model or make.
Customer reviews and testimonials highlight the store’s ability to find specific parts and provide helpful guidance throughout the selection process.
Warranty Information
Gilbert & Mitchell Auto Parts offers a comprehensive warranty program for their used auto parts:
- Standard Warranty: 90-day warranty on all used parts sold, including electrical components.
- Extended Warranty Options: 6 months, 1 year, 2 years, 5 years, and Lifetime warranties.
- Warranty Coverage: Covers engine and transmission internal parts, including pistons, rings, push rods, rocker arms, lifters, crankshafts, bearings, timing belts/chains, valves, oil pumps, engine blocks, and cylinder heads.
- Return Policy: “No-Hassle” return policy allows customers to return parts within the warranty period for a refund, repair, or replacement.
- Core Value: Parts with a core value are sold “exchange,” and the core charge is refunded when the core is returned within 30 days.
The warranty program provides buyers with various options to suit their needs, and the “No-Hassle” return policy adds to the overall value of their offerings.
Entry Fee and Discounts
Gilbert & Mitchell Auto Parts does not have a cover fee to enter the facility. As for discounts, the store does not explicitly mention any specific promotions, but they are known for offering competitive pricing and a “Golden Rule” return policy.
Tools and Equipment
To help customers find the parts they need, Gilbert & Mitchell Auto Parts provides the following tools and services:
- Search Tools: A comprehensive inventory search system to locate specific parts.
- Pulling Tools: Tools for customers to pull parts from junk cars efficiently.
- Diagnostic Tools: Staff trained to assist with diagnosing issues and finding the right parts.
Customers are encouraged to bring detailed information about their vehicle, part numbers, and measurements to aid in the selection process. Depending on the type of parts needed, customers may also need to bring specialized tools for installation and repair.
Cash for Cars
Yes, Gilbert & Mitchell Auto Parts buys junk cars from the general public and offers cash for cars. They are a reputable junkyard and salvage yard that specializes in buying and selling used and rebuilt auto parts, including foreign and domestic car and truck parts.
The company has over 30 years of experience as junk car buyers and provides 24/7 available services, including free towing and same-day pick-up for vehicles in any condition.
Other Junkyards in Louisville, KY
While Gilbert & Mitchell Auto Parts is a popular choice in Louisville, there are several other junkyards in Kentucky that offer similar services:
- Superior Truck And Trailer Service (4.9 miles away)
- Other Louisville auto salvage yards located on Smith Court, Marguerite Dr, Grade Ln, and more.
These junkyards offer auto parts, salvage services, towing, and car removal services. However, Gilbert & Mitchell Auto Parts stands out for its customer service, fair prices, and professional environment, as highlighted by customer reviews.
Common Questions
Here are some common questions people ask about Gilbert & Mitchell Auto Parts, along with detailed answers:
- What types of auto parts do they offer?
- They specialize in providing a wide range of new, used, and rebuilt auto parts, including engine rebuilding, transmissions, and truck body repair and painting services.
- Do they offer any specific services?
- Yes, they offer engine rebuilding and exchange services, transmission services for trucks and tractors, and truck body repair and painting services.
- What are their payment methods?
- Gilbert & Mitchell Auto Parts accepts Visa, Mastercard, and Discover.
- Are they open on weekends?
- Their weekend hours are not specified, so it’s recommended to call ahead before visiting.
- How do they handle returns and refunds?
- They have a no-refund policy, but customers can return parts within the warranty period for repair or replacement.
- What is the general atmosphere and customer service like?
- The store is known for its friendly and professional staff, clean environment, and helpful service.
- Are there any nearby alternatives or competitors?
- Yes, there are several other auto parts stores and salvage yards in the Louisville area, including Blue Lick Truck & Van Parts, Bob’s Auto & Truck Service LLC, and Napa Auto Parts.
Overall, Gilbert & Mitchell Auto Parts at 1001 Outer Loop, Louisville, KY 40219, is a well-established and reputable business that offers a variety of auto parts and specialized services, with a focus on customer satisfaction.
With its family-owned roots, extensive inventory, and commitment to customer service, Gilbert & Mitchell Auto Parts has built a solid reputation in the Louisville community over the years.
In conclusion, whether you’re in need of auto parts, engine rebuilding services, or simply looking for a reliable self-service junkyard, Gilbert & Mitchell Auto Parts at 1001 Outer Loop, Louisville, KY 40219, is a great option to consider. Their comprehensive offerings, fair prices, and friendly staff make them a go-to destination for automotive enthusiasts and DIY mechanics alike.
Gilbert & Mitchell Auto Parts at 1001 Outer Loop, Louisville, KY 40219 is your one-stop shop for all your car part needs. Whether you’re looking for a new part for a repair job or a junkyard find to replace an old part, this family-owned auto parts store has the right part for you. At Gilbert & Mitchell’s, they carry all types of car parts and accessories to help keep your vehicle running in top condition. From brakes and clutches to engines and radiators, they have it all. They also offer scrap metal dealer services and salvage yard services to help you get the most out of your used auto parts purchases. With their knowledgeable staff and friendly customer service, they are sure to make your experience an enjoyable one.
Their knowledgeable staff can answer any questions you may have about the different products they carry, as well as helping you locate the right part for your specific needs. With years of experience in the auto industry, Gilbert & Mitchell Auto Parts is a trusted name when it comes to quality car parts and accessories that are both affordable and dependable. So if you’re looking for great deals on car parts or just need some advice on what type of part would fit best with your vehicle model, then look no further than Gilbert & Mitchell Auto Parts. Here you’ll find everything from brakes and clutches to engines and radiators at unbeatable prices so that you can keep your car running smoothly without breaking the bank!
Real customer testimonials
John Dudley Willis
This is the BEST parts business in Louisville. What I am about to write is based on 20 years as a customer.
1. SUPER customer service, with professional staff, who Listen carefully to your need.
2. FAIR prices on all items.
3. COURTEOUS and never leave you hanging.
4. CLEAN and professional.
5. RETURN policy is Golden Rule.
GO TO TOMMY AND CREW FIRST!!
Raelene Price
Tom is awesome! If anyone needs any vehicle parts Gilbert Mitchell has them or will get them for ya! All the guys are great! I highly recommend them!! Thanks again Tom!
My Class
Great service. Can’t beat this place first choice for any auto part before I go anywhere else. Always taken care of here
David Gates
I called yesterday and went today. Everyone was very professional and they had the part i went for at an extremely reasonable price. In the past I’ve always gotten my shoes muddy walking thru a salvage yard but not at Gilbert and Mitchell Auto Parts! I recommend with 5 stars to patronize this company as I will again. Thanks again Tom!
Kari Fiddler
Only place in the city willing to help on short notice. Great, friendly and professional service. Will be a reoccurring customer. Thank you for your service.
