Profile
LKQ Preferred Auto at 650 Simon Rd, Conway, AR 72032, is a well-established salvage yard that has been catering to the automotive needs of the community since 1969. The junkyard is part of LKQ Corporation, a leading provider of alternative and specialty parts for vehicle repair and accessorization.
The founders of LKQ Corporation were Donald Flynn and others who combined several wholesale recycled products businesses in 1998 to form the company. LKQ Corporation has since grown through numerous acquisitions and internal development, becoming a leading provider of alternative aftermarket, specialty salvage, and recycled auto parts.
The typical junkyard in the area, including LKQ Preferred Auto, has been in business for approximately 55 years, as indicated by the Better Business Bureau profile.
Services Provided
LKQ Preferred Auto offers a wide range of services to cater to various automotive needs. Here’s a detailed overview of their service offerings:
Auto Parts Availability
| Service | Description |
|---|---|
| OEM, Recycled, and Refurbished Parts | LKQ Preferred Auto provides a wide range of auto parts, including original equipment manufacturer (OEM), recycled, and refurbished parts. |
| Used Engines, Transmissions, and Powertrain Parts | They offer used engines, transmissions, and powertrain parts. |
| New Aftermarket and OE Replacement Parts | They provide new aftermarket and OE replacement parts through their Keystone Automotive locations. |
| Collision Repair Parts | They supply parts for collision repairs, such as car fenders, front bumpers, car mirrors, headlights, and taillights. |
| Autobody Supplies | They provide autobody supplies, including car paint. |
| Interior and Exterior Updates | They offer parts for updating the interior and exterior of vehicles. |
Self-Service or Full-Service Junkyard
LKQ Preferred Auto allows customers to bring their own tools to remove parts from the vehicles, which means customers provide the labor and get to keep the savings.
Buying and Selling Used Cars
- LKQ Preferred Auto does not explicitly mention buying used cars. However, LKQ Pick Your Part, a division of LKQ Corporation, is the nation’s largest buyer of used vehicles and purchases over 600,000 used cars and trucks each year.
- LKQ Pick Your Part buys all types of vehicles, including junk cars and trucks, regardless of condition, and offers free instant online quotes for vehicle sales.
Shipping Parts
LKQ Preferred Auto ships auto body parts and mechanical parts through various carriers, with applicable fees for residential delivery or if a lift gate is required for delivery. All shipped items must be prepaid, and tracking numbers can be provided.
Return Policy
- Parts must be in an unaltered, re-sellable condition and in original packaging, with the invoice.
- Returns received after 30 days from the invoice date are subject to a 20% handling/restocking fee.
- No returns will be accepted after 45 days from the invoice date.
- Core charges are refundable if the appropriate core is returned within 30 days of the invoice date.
Payment Options
LKQ Preferred Auto accepts cash, credit/debit cards (Visa, Mastercard, Discover, American Express), and commercial/business checks. Personal checks are not accepted.
Warranty and Guarantee
- LKQ Preferred Auto offers extended warranty options, which can be viewed on their website.
- They also provide a 90-Day Worry-Free Guarantee for parts purchased, ensuring peace of mind for customers.
Vehicle Types
The bulk of the parts sold at LKQ Preferred Auto are original equipment manufacturer (OEM) parts, which are installed by the manufacturer. This means that the parts available at this location are likely to be from a wide range of vehicle makes and models, including newer and late model vehicles.
Popular Auto Parts
Some of the most commonly purchased auto parts at LKQ Preferred Auto or similar junkyards are:
- Engine Parts: Components such as cylinder heads, engine blocks, camshafts, and other internal engine parts.
- Transmission Parts: Transmission assemblies, gears, and other internal components.
- Suspension and Steering Parts: Suspension arms, control arms, ball joints, tie rod ends, and steering racks.
- Brake Components: Master cylinders, brake calipers, and brake rotors.
- Body and Frame Parts: Body panels, fenders, doors, and frame components.
- Electrical and Lighting Parts: Wiring harnesses, alternators, starters, and lighting assemblies.
- Cooling System Parts: Radiators, water pumps, and cooling system components.
- Exhaust System Parts: Mufflers, pipes, and other exhaust components.
- Interior and Exterior Trim Parts: Door handles, mirrors, trim panels, and other interior and exterior components.
- Chassis and Axle Parts: Axles, differentials, and other undercarriage parts.
Service Area
LKQ Preferred Auto serves customers from various nearby cities and towns, including:
- Maumelle
- Sherwood
- Little Rock
- Cabot
- Benton
Interchange System
LKQ Preferred Auto operates as part of LKQ Corporation, which has a comprehensive auto parts interchange system. Here are some key points about LKQ’s auto parts interchange system:
- Alternative Replacement Parts: LKQ offers alternative replacement parts, including recycled and aftermarket parts, which are designed to be compatible with various vehicle models.
- Primary Provider of Parts: LKQ has negotiated contracts with insurance companies and other customers to be their primary provider of alternative replacement parts.
- Pilot Programs: LKQ has initiated pilot programs with top insurance carriers to be their preferred supplier for recycled parts.
- Online Product Offerings: LKQ provides a comprehensive online platform for customers to search and purchase parts for various vehicle types.
- Customer Service: LKQ emphasizes providing the best customer service experience possible, ensuring that customers can find compatible parts efficiently and effectively.
Warranty Information
LKQ Preferred Auto offers a comprehensive warranty program for used parts:
Warranty Duration
- Standard Warranty: 5 years from the delivery date for new aftermarket auto parts.
- Remanufactured Parts Warranty:
- Remanufactured Engines (purchases before 3/1/22): 3-year/36,000-mile warranty
- Remanufactured Engines (purchases 3/1/22 and after): 5-year/60,000-mile warranty
- Other Remanufactured Parts: Specific warranties for each part type.
Extended Warranty Options
- Optional Service Agreements (OSAs): These provide extended warranty coverage on parts and labor costs beyond the standard warranty period.
Costs
- Standard Warranty: Free for new aftermarket parts.
- Remanufactured Parts Warranty: Varies based on the type of part and purchase date.
- Optional Service Agreements (OSAs): Additional costs for extended warranty coverage.
Return Policy
- Parts must be in an unaltered, re-sellable condition and in original packaging, with the invoice.
- Returns received after 30 days from the invoice date are subject to a 20% handling/restocking fee.
- No returns will be accepted after 45 days from the invoice date.
- Core charges are refundable if the appropriate core is returned within 30 days of the invoice date.
Payment Terms
- All payments are due in full in accordance with the terms stated.
- Amounts not paid by the due date are subject to a late payment fee of the greater of (i) 2% per month compounded monthly (26.8% per year) or (ii) $5.00.
For more detailed information, you can visit the LKQ website or contact their customer service directly.
Entry Fee
There is no cover fee to enter LKQ Preferred Auto at 650 Simon Rd, Conway, AR 72032. The location offers a variety of used auto parts at competitive prices, with no additional entrance fee required.
Tools and Equipment Needed
Customers visiting LKQ Preferred Auto are recommended to bring their own tools, as the junkyard does not provide any tools to customers. However, there are certain restrictions on the types of tools allowed:
- Torches of any sort are not allowed.
- Jacks and jack stands are not permitted, as all vehicles are on stands to allow access to all the vehicle’s parts.
- Gas-powered tools are not allowed on the premises.
- Alcoholic beverages and drugs are forbidden on the premises.
- Pets are not allowed in the yard.
- Children under 16 are not permitted in the salvage yards.
It is crucial for customers to adhere to these rules to ensure a safe and smooth experience at the salvage yard.
Cash for Junk Cars
Yes, LKQ Preferred Auto at 650 Simon Rd, Conway, AR 72032 buys junk cars from the general public. They purchase vehicles regardless of their condition, including those that have stopped running.
Other Junkyards in the City
While LKQ Preferred Auto offers a variety of OEM parts and shipping services, there are a few other options in the area:
- U-Pull-It: This junkyard is also located at 650 Simon Rd, Conway, AR 72032, and offers a one-stop shop for car parts and scrap metal. However, reviews indicate that the service can be unprofessional, with issues such as wrong parts being delivered and salespeople not knowing what they are selling.
- Autozone: Located at Dave Ward Dr, Conway, AR, Autozone is a well-regarded auto parts store that offers a wide range of parts and services, including oil changes and brake repairs. They are known for their customer care and availability of parts, although they may not have all parts in stock.
For a more comprehensive list of salvage yards in Arkansas, you can visit the provided link.
Common Questions
Here are seven common questions people ask about LKQ Preferred Auto at 650 Simon Rd, Conway, AR 72032, along with detailed answers:
- What types of auto parts does LKQ Preferred Auto offer?
LKQ Preferred Auto offers an extensive nationwide inventory of recycled original equipment (OE), reconditioned, remanufactured, refurbished, new aftermarket, and OE replacement parts. This includes a wide range of components such as door assemblies, mirrors, head and tail lamps, bumper assemblies, and more, catering to various automotive and truck repair needs.
- Does LKQ Preferred Auto ship auto parts?
Yes, LKQ Preferred Auto ships auto body parts and mechanical parts where feasible. They use various carriers for residential delivery or if a lift gate is required for delivery. All shipped items must be prepaid, and tracking numbers can be provided upon request.
- What is the return policy for parts at LKQ Preferred Auto?
The return policy at LKQ Preferred Auto is that parts must be in an unaltered, re-sellable condition and in original packaging, with the invoice. Any returns received after 30 days from the invoice date are subject to a 20% handling/restocking fee. No returns will be accepted after 45 days from the invoice date. Core charges are refundable if the appropriate core is returned within 30 days of the invoice date.
- What payment methods are accepted at LKQ Preferred Auto?
LKQ Preferred Auto accepts cash, credit/debit cards (Visa, Mastercard, Discover, American Express), and commercial/business checks. However, personal checks are not accepted.
- Can I order car parts online or through a portal?
Yes, you can order car parts online or through a portal. To order a car part, you can contact your local LKQ location at 866-LKQ-CORP or log in to your Portal.LKQcorp.com account.
- What is the warranty policy for parts at LKQ Preferred Auto?
LKQ Preferred Auto offers various warranties and extended warranty options. You can view these warranties and extended warranty options on their website at www.LKQCorp.com/warranty.
- How can I contact LKQ Preferred Auto?
You can contact LKQ Preferred Auto at their phone number (800) 482–9338 or by email. Their physical address is 650 Simon Street, Conway, AR 72032.
LKQ Preferred Auto at 650 Simon Rd, Conway, AR 72032 is a comprehensive salvage yard that offers a wide range of auto parts and services to cater to various automotive needs. With their extensive inventory, shipping services, and competitive prices, they aim to provide a convenient and cost-effective solution for car enthusiasts and DIY mechanics alike.
LKQ Preferred Auto, located at 650 Simon Rd in Conway, Arkansas, is a one-stop shop for all of your car part and scrap metal needs. Whether you are a professional mechanic or just a casual DIYer, LKQ Preferred Auto has an extensive inventory of everything from used auto parts to junkyard salvage.
In addition to offering the highest quality used parts and scrap metals that meet industry standards, LKQ Preferred Auto also provides fast delivery options for those customers who need their parts quickly. And for those who aren’t sure what part or metal they need, the knowledgeable staff is available to answer questions and provide guidance to ensure you get the right part for the job. With over 10 years experience in the automotive industry, LKQ Preferred Auto has become a trusted source for car parts and scrap metal.
They have built a loyal customer base thanks to their commitment to excellence in product selection, timely delivery, and unmatched customer service. Whether it’s finding that elusive part or simply obtaining scrap metal at competitive prices, LKQ Preferred Auto can help you get what you need with no hassle.
Real customer testimonials
scott harmon
Parts came in and they were the wrong part, salesman did not know what he was doing and was very rude and that’s being polite, called and said they were going to send back the parts and never took the time to look at it to see if it was the right part then tried to get me to purchase a part that I didn’t want very unprofessional
jeremy covington
They sold me to bad motors. The second had to have a lots of new parts I asked for them to pay fir them or help out and they said no. The guy literally threw the paper work at me. Do not recommend them at all.
Daryl Krueger
Always love going to these guys for (ALMOST) any used parts. If I can’t find it, they can find somewhere that has it for me and will get it delivered. That feature is appreciated by many.
Raella Johnston-Faulkner (ELLA)
Good prices, friendly staff overall a great experience if you need Auto Parts but can’t afford new prize parts.
navyjax2
Great people, great and fast service! They knew what information to ask me about the tire rim I needed and got me one that was decent for a nice price in comparison to what I would’ve paid for a new one. Even gave me a good recommendation on who to get it changed out with! Great place for used auto parts!
