O'Reilly Auto Parts at 2502 S Lincoln Ave, Jerome, ID 83338

Jerome Idaho store outstanding service!! Brought car in for free battery diagnostic while driving from FL to WA on 9/11/2022. Tech was super competent, professional and helpful in every way. I'd give 10 stars if I could.

My grandma's battery in her car died today, We got it jumped and brought it into O'Reilly's in Jerome. Daniel went above and beyond to help us not only find the right battery but replace it as well! It is a newer car so it was NOT an easy task! Daniel was very kind and helpful and we will absolutely recommend him to anyone that needs something for their car!

Friendly professional staff. They can always find my part for foreign and domestic vehicles. I have used the tool rental several times and it works out great. Large selection of oils, tools, and parts. Quality parts with a good warranty at a good price.

After having a bad experience on Sunday I can say I have been impressed with Caesar and Gabe of O’Reilley auto parts. They are managers and their example of leadership and customer service have been second to none. I am 100% positive that this problem I had was just a fluke and unintentional or just a plain oops. I will highly recommend them and their crew.

I have to say this location was beyond incredible in every way. I was on the way to a
funeral when my Audi wasn't running right. The manager was very knowledgeable and extremely helpful. I was two hours away from my hometown and no tool in my car. I thought for sure I would have to come out of my pocket for every tool to replace the misfire in my car. He was about helping me than trying to get rich off of me. He even taught me some interesting ways to test if it was my spark plugs or my coil packs. He even had another location bring us another part within 20 minutes. I'm sorry that I don't remember your name, but seriously you saved my wife and daughter from being stranded far away from home. We made it to the funeral all because of you! Hands down this store and the manager and his employees are top of the line customer service that you won't regret! Thank you so much for everything you did for me and my family. This all happened Saturday December 5th 2020 around 12:30pm. If corporate is reading this review this manager deserves a raise! This will be a memory we will hold close to our hearts again thank you for everything you did and all of your help!