Pep Boys is a leading provider of car parts and automotive services located at 919 N Dupont Hwy, Dover, DE 19901. With over 8,000 products in stock, including tires, batteries, brakes, air filters, oil filters and more, Pep Boys is the one-stop destination for all your auto needs. Whether you need parts for a routine maintenance job or a major repair project, Pep Boys has the parts you need to get the job done right. In addition to having some of the most competitive prices on car parts and accessories in the market, Pep Boys also offers a wide variety of other services such as oil changes and tune-ups, tire rotations and balancing, brake services and more. The knowledgeable staff at Pep Boys can help you find exactly what you need for your vehicle and answer any questions that you may have about their products or services. They are committed to providing superior customer service every time so that you can rest assured that your automotive needs will be taken care of. So if you're looking for quality auto parts and reliable services at an affordable price then head down to Pep Boys today!
Real customer testimonials
erskinebenjamin
Rated this company 5/5
I called to make an appointment for oil and new tires and order tires for my Expedition. Ordering the tires and making the appointment was incredibly easy. I was able to drop my truck off early and was offered a ride to an obligation I had during my vehicles servicing.
Tom made the whole process a breeze, and I really felt that he went above and beyond to ensure I had a great experience! The servicing was completed in a timely manner, and Tom ensured that I was given the best pricing possible!
Liza Zeinert
Rated this company 5/5
Had an flat tire emergency. Called a number of places with no success. David, at Pep Boys (Dover location) was able to help. Got me in the same day. Knowledgeable and sensitive to the situation. Upon arrival, Daniel was able to process the paperwork and got me on the list and was super helpful with a smile!. It was originally a 2 hour wait but they were able to get me out of there in than an hour. My technician, Eric, even came out to provide some additional information about the tire and to ensure my safety. The team at Pep Boys (Dover) made a very stressful situation easier to deal with and I cannot thank them enough.
Ethereum guys
Rated this company 1/5
I left my car at this location for alignment today. They told me it will be ready in an hour and a half. I went to pick up my car 3 hours later and my car was still not finished. They asked me to wait another half hour and I accepted it. 20 minutes later they told me to bring the car another day. and they knew I was going to go the long distance by making my car worse than before. I survived the danger of an accident 2 times on the road. Do not take service from a place run by a few amateurs who do not value human life.
kameron robinson
Rated this company 1/5
Was quoted for 2 hours for all 4 tires and an alignment (which is perfectly reasonable). We walked to nearby stores for 2 hours and upon returning the car was still in the lot. Turns out the whole shop went to lunch and failed to notify us via our number that was given to them or even before we left to kill time. we ended up waiting another 2 hours. Very poor business practices and extremely unorganized. Would only recommend you giving your money to ANYBODY else nearby.
Potter Pajibo
Rated this company 1/5
This is the worst pep boys ever. I set appointments multiple time just to get there for them to tell me no tech is available while they all stand in the back doing nothing. I do not recommend them at all. Total waist of time and very unprofessional
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