Route 14 Auto Parts at 14020 Washington St, Woodstock, IL 60098

I had a broken Jeep Liberty that I needed to sell and tow! I am impressed how easy it was!!! They were all super nice and friendly, I'm definitely going to recommend going to them before anyone else!

This is sure a story to read. I by chance stopped at a yard sale yesterday while taking a ride from wadsworth Ill to pick up my son from my Daughter and That's how this whole day began that i will never forget 😉 John , Tom Ford and another gentleman 3 wise wise men sitting in a garage having a cold old-style can beer gave me a day i will forever remember . I got out the car and was thinking how am i stopping at a garage sale and my trunk doesn't even open and Mr Ford heard me and he said well go on up to Route 14 and see if they have one . I was like noooo but then that little voice you sometimes pay attention too says ,

“Listen ” so i did just that as Mr John was reaching my son some fresh eggs and says yo him , ” Just put them in the fridge till you get back ” . I was like how does he know we will be back , buy he did and we didn't leave the eggs but they were still fine . Then we showed up at Route 14 were they had is in amd out the door with a brand new trunk and tail light whole assembly for 100 and the light 38 something like that , Thor brought it out to me great young man so kind amd calm and Jordan helped me at the desk and went back and checked . I'm trying to do 3 things at once like always and my son Johnny starts talking about how to run a business and I said , sit back and watch son . Them we stopped at the local gas station mini mart , I want to say it started with a A Johnny says mom they just left with out paying and they were both smiling at each other son , Thats how i told him it was dine back in the days when their was trust and kindness something I grew up on back in the South , I will close out with this yesterday is one day that meant so much to me for so many reasons not just because i got a whole trunk put on and taillight for less then 9 dollars plus buying it amd the part i

was going to pay just to close it was 189 one small part just to close it when Jordan and Thor said , ” Facts ” they will know what it means . I want to say , “Thank you ” from the bottom of my heart with tears rolling down my face . You have no clue how yesterday was such a day to remember

Very rude people, called for an engine it was listed on car parts, the 1st person answers and asks me for bunch of questions to identify the engine then I get a hold automated recording then I get the other guy which he confused me and when I told him I was on hold for another guy he screamed at me don’t worry about the other guy,,,, I would never call this place again and I wouldn’t recommend for anyone else!!!!

I purchased a transfer case for my 2010 Ford escape. The first one I purchased did not work but Jacob had informed me that I would be able to return it. They replaced it immediately. The part cost $150; due to Covid the part was costing me $2600 new. I am so thankful for this place and that I was able to get my car part so cheaply. Jacob was very professional and accommodating.

My experience with Route 14 was very pleasant and without any issues. I spoke with Jim over the phone and he explained the entire process for junking my car. He gave me a window on when a tow truck would arrive to my place to pick up the vehicle and helped answer any question I had. I would definitely give my business with Route 14 again and definitely would recommend them. Thank you!