TWISTED METAL RECYCLING AND AUTO PARTS at 5112 Old US Hwy 41, Palmetto, FL 34221

Easy transaction, quick. Wont take card over the phone or pull the part early thought.

They should be charged for wire fraud

I came in on Friday to purchase a compressor once I got there the compressor they gave me appears to be rusty and old I question the integrity and functionality of the compressor I was assured the compressor is fully functional and is good to go And I have 90 days to return it No mention of a 25% restocking fee. I returned the item two days later Monday morning uninstalled untouched exactly as it was in my trunk I decided to buy a new one I was told I will have to pay 25% discretionary fee for them to restock the item I didn't question them and said if it's discretionary why am I being charged as mandatory especially being that I haven't used the part the has not been installed is exactly the same state with all the plugs as it was Friday evening when I got it. They told me I should have read defined print I said you specifically told me in assured me the part was fully functional and I have 90 days to return it why did you not mention the 25% stocking fee They said it is my job to read the fine print on the back of the receipt I said why was the receipt handed to me after the purchase why was it not given to me before the purchase so I could accept the terms prior to purchase at this point I spoke to the manager the manager said that they have to charge this 25% fee because of credit card processing and fees they charge them to return money which is false nevertheless I stated why is this information not plastered on the walls the same as all the information they have No checks cash only and all the other signs they have on the wall that there is a 25% mandatory restocking fee They said they don't make the rules they just follow them very shady business practice nickel and diamond honest good working folks on technicalities. Do not purchase from this place cuz even if they sell your defective item they will charge you to restock the defective item I paid $18 to look at an item for 2 days and bring it back to them

Gave Me The Wrong Engine and while at the place, When loading it realize it was the wrong one and returned it and still charge me a $100 fee.

Stealing from custumers. $100 fee for an engine I didn’t even take. Just for a return for a mistake they made themselves.

Robin at Twisted Metal helped me with my Sprinter Van. The parts were in great shape and a fraction of the cost of new oem. I highly recommend Twisted Metal Recycling for all of your used parts needs.