Profile
Westover Auto Salvage: Belchertown’s Premier Used Auto Parts Provider
Located at 147 Bay Road in Belchertown, Massachusetts, Westover Auto Salvage has established itself as one of the most trusted salvage yards in Massachusetts. Since 1994, this family-owned business has provided quality used auto parts while maintaining a commitment to environmental sustainability and exceptional customer service.
History and Establishment
Westover Auto Salvage began in 1994 when founder Paul Bachand established the business near Westover Air Force Base in Belchertown, MA. What started as a small operation with a rented dismantling bay, a trailer office, and just five employees has grown into a sprawling automotive recycling operation spanning approximately 35 acres.
The business remained rooted in family values as Paul’s son, Brian Bachand, joined after earning his accounting degree and now serves as CEO. Under Brian’s leadership, the company has experienced significant growth and modernization while maintaining its commitment to quality service and environmental responsibility.
Key Milestones:
- 1994: Founded by Paul Bachand in Belchertown, MA
- 1996: Expanded operations to include a warehouse and depollution facilities
- Early 2010s: Transitioned to digital platforms to enhance customer engagement
- 2018: Joined the Automotive Recyclers Association (ARA)
- 2024: Celebrated 30 years in business and continued expansion of eco-friendly initiatives
The business remains family-owned, with both Paul and Brian Bachand actively involved in daily operations, alongside a dedicated team of professionals who help maintain the company’s reputation for quality and service.
Services Provided
| Service Category | Description |
|---|---|
| Used Auto Parts Sales | Specializes in parts from 2003–2023 vehicles including engines, transmissions, body panels, and electronic parts |
| Vehicle Depollution | Removes hazardous materials, drains all fluids, and dismantles exhaust systems before processing |
| Vehicle Sales | Sells whole vehicles and crushed cars from inventory of 1,000–1,500 vehicles |
| Environmental Services | Follows ARA Gold Seal standards for parts grading and eco-friendly recycling practices |
| Shipping | Ships parts daily across New England (MA, CT, RI, NH, VT) |
| Cash for Junk Cars | Buys vehicles from the public, insurance auctions, and tow lots |
Unlike traditional self-service junkyards where customers pull parts themselves, Westover Auto Salvage operates as a full-service operation. Their trained staff handles dismantling, inventory management, and customer service, ensuring each part meets quality standards before sale.
The business emphasizes its environmental compliance through ARA Gold Seal certification, which guarantees adherence to stringent standards for parts grading and eco-friendly disposal practices. This commitment to sustainability has positioned Westover as a modern automotive recycler rather than a traditional “junkyard.”
Their buying and selling model includes purchasing vehicles from insurance auctions, tow lots, and individuals, then processing them for parts or whole vehicle sales. This approach allows them to maintain a steady flow of quality inventory while providing fair value to sellers.
For customers across New England looking for reliable used starters at wrecking yards or other hard-to-find parts, Westover’s shipping service ensures quick delivery throughout Massachusetts, Connecticut, Rhode Island, New Hampshire, and Vermont.
Vehicle Types
Westover Auto Salvage specializes in newer and late-model vehicles, focusing on cars, SUVs, vans, and trucks from a variety of manufacturers. Their extensive inventory of approximately 1,500–2,000 vehicles on-site ensures customers can find parts for most common makes and models.
The yard maintains a steady rotation of vehicles, emphasizing quality and affordability in their selection process. While specific brands aren’t explicitly listed, their inventory reflects the diverse automotive landscape of New England, with parts available for domestic and import vehicles alike.
What sets Westover apart from other junkyards is their quality assurance systems. As an ARA Gold Seal Certified and ARA Car Certified facility, they adhere to industry standards for parts quality and environmental practices. This certification means customers can expect properly tested and graded parts rather than the hit-or-miss experience common at less reputable salvage yards.
The business also focuses on transparency and customer service, moving away from the traditional “junkyard” image toward a more professional auto recycling model. This shift includes organized inventory systems and staff trained to help customers find exactly what they need.
Looking ahead, Westover is preparing for industry changes like electric vehicle (EV) adoption and increasing decarbonization efforts. Their adaptability ensures they’ll remain relevant as automotive technology evolves, making them a reliable source for parts even as vehicle designs change.
If you’re searching for affordable used car fenders or other body parts, Westover’s selection of late-model vehicles provides options that are both cost-effective and compatible with modern repair standards.
Popular Auto Parts
The most commonly purchased used auto parts at Westover Auto Salvage reflect the smart shopper’s balance between cost savings and quality. Based on industry trends and customer demand, these high-value parts offer significant savings compared to new OEM or aftermarket alternatives.
Engines and Transmissions
These major mechanical systems represent the highest-ticket items at most salvage yards, including Westover. Used engines and transmissions can save customers thousands compared to new replacements, making them extremely popular purchases. Westover provides these critical parts with a 6-month warranty, giving buyers peace of mind with their purchase.
Body Panels and Bumpers
After collision damage, many vehicle owners turn to salvage yards for affordable body parts. Panels like doors, hoods, fenders, and bumpers from Westover offer perfect OEM fits at a fraction of dealer prices. Color-matched parts save additional money on painting costs, making these some of the most sought-after items.
Suspension Components
Parts like struts, control arms, and steering racks see heavy demand at Westover. These critical handling parts can be prohibitively expensive when purchased new but offer substantial savings when bought used. Since they’re designed to last the vehicle’s lifetime, quality used suspension parts often have plenty of service life remaining.
Interior Parts
Seats, dashboards, and trim pieces rank high on the popularity list, especially for vehicles with worn or damaged interiors. Westover’s inventory of newer model interiors provides an affordable way to restore a vehicle’s cabin to like-new condition without the premium prices of new parts.
Electrical Components
High-value electrical items like MAF sensors (Mass Airflow Sensors) are frequently purchased from Westover. These sensors, which regulate engine airflow, can be removed in minutes and resold for $100-$300, making them popular with both DIY mechanics and repair shops. Other electrical parts like alternators and starters also see strong demand due to their high replacement cost when new.
Exhaust Systems
Used exhaust parts including mufflers and catalytic converters are popular for both performance upgrades and emissions compliance. Used catalytic converters in particular can save hundreds of dollars compared to new units, making them a smart purchase for budget-conscious repairs.
Tires and Wheels
Many customers visit Westover seeking the best deals on used tires and wheels. Whether for temporary replacements, winter sets, or cosmetic upgrades, used wheels and tires offer substantial savings over new sets.
Fuel System Components
Fuel pumps, injectors, and tanks represent another category of high-demand parts. These critical components can be expensive when purchased new but offer good reliability when sourced from quality salvage yards like Westover.
Air Conditioning/Heating Systems
A/C compressors, condensers, and HVAC controls are frequently purchased used, especially for older vehicles where new parts may be discontinued or prohibitively expensive.
Westover Auto Salvage ensures these popular parts meet quality standards through their ARA certifications and 6-month warranty program. Their focus on newer vehicles (2003–2023 models) means parts are typically in good condition with plenty of service life remaining, making them a smart alternative to expensive new replacements.
Service Area
Westover Auto Salvage in Belchertown, MA, serves a wide regional customer base, drawing auto parts shoppers from throughout western and central Massachusetts as well as neighboring states. Based on location data, the following nearby communities frequently visit Westover for their used auto parts needs:
- Ware
- Ludlow
- South Hadley
- Palmer
- Amherst
- Wilbraham
- Holyoke
- Northampton
- Chicopee
- Indian Orchard
Additionally, communities like Granby and Pelham are within the yard’s primary service area. The business ships parts daily across Massachusetts and to neighboring New England states including Connecticut, Rhode Island, New Hampshire, and Vermont, extending their reach well beyond their immediate vicinity.
Thanks to their extensive inventory, quality certifications, and shipping capabilities, Westover has become a trusted resource for mechanics, body shops, and DIY car enthusiasts throughout New England who need reliable used auto parts at affordable prices.
Interchange System
Westover Auto Salvage employs a structured approach to helping customers find compatible auto parts through industry-standard systems and operational practices. While they don’t explicitly mention an online interchange database like some competitors, their methods ensure customers receive parts that fit their vehicles.
ARA Parts Grading and Damage Code Implementation
The company utilizes the Automotive Recyclers Association (ARA) Parts Grading System and ARA Damage Code, which standardize part descriptions and conditions. This systematic approach ensures transparent communication about part quality and compatibility, helping customers identify interchangeable parts across different vehicle makes and models.
Transparent Inventory Management
With a massive inventory of 1,500–2,000 vehicles focusing on 2003–2023 models, Westover emphasizes quality and immediate availability. Their organized storage and depollution processes allow staff to efficiently locate compatible parts based on vehicle specifications and cross-reference information.
Customer-Centric Service
Westover prioritizes direct customer interaction and education, moving away from traditional “junkyard” practices. Their employees assist customers in identifying compatible parts through hands-on expertise and ARA standards, ensuring parts meet both functional and regulatory requirements.
Regional and Interstate Shipping
The business ships parts daily across Massachusetts and neighboring states, leveraging their network to source or supply compatible parts even when they’re not in their immediate inventory.
While they may not have a digital tool like some larger chains, Westover’s reliance on ARA-certified processes and quality-focused operations ensures customers receive parts that meet industry compatibility standards. Their approach combines traditional automotive knowledge with modern certification standards to help customers find the right parts for their vehicles.
Tools and Equipment for Part Pulling
Westover Auto Salvage does not explicitly mention providing tools for customers to use, so visitors should come prepared with their own equipment. The specific tools needed vary depending on the parts you’re planning to remove. Here’s a comprehensive guide to ensure you’re properly equipped:
General Tools for Most Parts
- Socket set and ratchet wrenches (metric/standard sizes) for removing bolts
- Screwdrivers (flathead, Phillips, Torx) for panels and electrical parts
- Pry bar for removing stuck panels or trim
- Pliers (needle-nose, adjustable, locking) for gripping small fasteners
- Wrenches (open-ended, box, adjustable) for hard-to-reach bolts
- Penetrating oil (e.g., WD–40) for rusted fasteners
- Work gloves and flashlight for safety and visibility
Tools by Part Type
Engine/Transmission/Suspension
- Breaker bar for stubborn bolts
- Jack and jack stands for lifting vehicles
- Rubber mallet to avoid damaging parts
Interior/Exterior Panels
- Trim removal tools (e.g., pry bars, plastic trim tools)
- Utility knife for cutting seals or insulation
Electrical Parts
- Wire cutters and multimeter for testing circuits
- Battery-powered tools (e.g., impact wrench) for efficiency
Hoses/Wiring
- Cutting tools (e.g., hacksaw, bolt cutters)
Bonus Recommendations
- Plastic bags and markers to organize small parts
- Sunscreen and water for comfort during extended work
A smart approach is to practice removing the part from your own vehicle first, if possible. This helps identify the specific tools you’ll need and familiarizes you with the removal process before heading to the salvage yard.
For those looking to purchase quality used suspension parts at salvage yards, bringing the right tools will make the job much easier and ensure you don’t damage the parts during removal.
Cash for Junk Cars
Westover Auto Salvage in Belchertown, Massachusetts, does buy vehicles from the general public, including those in poor condition. While they don’t explicitly advertise a “cash for cars” program, their operations align with standard industry practices for auto salvage yards.
Vehicle Acquisition
- Sources: They acquire vehicles from insurance auctions, tow lots, and individuals looking to dispose of unwanted cars and trucks.
- Condition: The yard processes vehicles through depollution (draining fluids, dismantling systems) and crushing, suggesting they handle vehicles in any condition. They store 1,000–1,500 vehicles at a time, with some crushed and others sold.
Payment and Process
- Cash Offers: While not explicitly stated, salvage yards typically offer cash for junk cars. Westover’s focus on recycling and reselling parts implies they compensate sellers for vehicles they acquire.
- Depollution: All vehicles undergo depollution (removal of fuel, fluids, and hazardous materials) before storage or processing.
Additional Details
- Inventory Focus: They specialize in 2003–2023 vehicles (cars, SUVs, trucks) but likely accept older models given their recycling operations.
- Environmental Practices: They reuse fluids, install solar panels, and aim to reduce their environmental footprint, reinforcing their role as a responsible recycler.
If you’re looking to get cash for your junk car rather than letting it rust away, Westover Auto Salvage offers a sustainable solution that converts your unwanted vehicle into immediate money while ensuring environmentally responsible disposal.
For direct confirmation of cash offers or specific vehicle conditions, contacting Westover Auto Salvage directly is recommended.
Warranty Information
While Westover Auto Salvage is known for quality used and rebuilt auto parts, specific details about their warranty terms are limited in the available information. As an ARA Gold Seal Certified and ARA Car Certified Auto Recycler, they adhere to industry standards for part quality and environmental practices, which may imply warranty-like assurances.
The business emphasizes “quality parts, vehicles, and services at affordable prices” and “exemplary customer service,” suggesting a commitment to customer satisfaction, but specific warranty duration, extended options, and costs are not explicitly stated in the source materials.
Most reputable salvage yards offer some form of warranty protection on major parts like engines and transmissions, typically ranging from 30 days to 6 months depending on the part type and condition. As a certified ARA member, Westover likely follows similar industry practices.
For precise warranty terms, direct contact with Westover Auto Salvage is advised, as this information may vary by part type or change over time.
Entry Fee
Based on the available information, there is no mention of a cover fee to enter Westover Auto Salvage at 147 Bay Road in Belchertown, MA. The business operates as a used auto parts and salvage facility, and standard practice for such establishments typically does not involve entry fees for customers. Their focus is on selling parts, vehicles, and services rather than charging for access.
Regarding discounts, the search results do not explicitly state any special promotions or discounts. However, the company emphasizes “quality parts, vehicles, and services at affordable prices” and “exemplary customer service and satisfaction,” suggesting competitive pricing. For specific discount inquiries, contacting them directly via phone ((413) 323–4210) or their website is recommended.
Hours of Operation
| Day | Hours |
|---|---|
| Monday-Friday | 8:00 AM to 5:00 PM |
| Saturday | 8:00 AM to 1:00 PM |
| Sunday | CLOSED |
Plan your visit during these hours to explore their extensive inventory of used auto parts and vehicles. The Saturday morning hours make it convenient for weekend warriors tackling DIY car repairs, though note the earlier 1:00 PM closing time.
News and Notable Information
Westover Auto Salvage at 147 Bay Rd, Belchertown, MA, has been featured in several recent publications highlighting its environmental initiatives and industry evolution:
Eco-Friendly Operations and Depollution Process
The salvage yard emphasizes reduce, reuse, recycle practices, depolluting vehicles by draining fluids, dismantling exhaust systems, and reusing/recycling materials like oil, antifreeze, and windshield washer fluid. They store 1,000–1,500 vehicles at a time, crushing some and selling others, while maintaining a focus on minimizing environmental impact. Solar installations and waste oil burning further support their sustainability goals.
Industry Leadership and Certifications
Under CEO Brian Bachand, the business has transitioned from a “junkyard” image to a Gold Seal Certified Auto Recycler (ARA certification), emphasizing quality parts and transparent inventory. They ship parts across New England and employ nearly 30 people, generating over $2 million in annual revenue.
Historical Growth and Expansion
Founded in 1994 by Paul Bachand, the company began with a small team and has since expanded to 35 acres, including depollution and dismantling facilities. Recent milestones include celebrating 30 years in operation and adopting digital tools like social media to enhance customer engagement.
Future Goals and Advocacy
Westover Auto Salvage plans to adapt to EV market trends, comply with evolving regulations, and advocate for fair industry practices through associations like the Automotive Recyclers Association. They aim to promote a circular economy and rebrand the salvage industry as environmentally responsible.
Common Questions
1. What are the operating hours of Westover Auto Salvage?
Westover Auto Salvage operates Monday through Friday from 8:00 AM to 5:00 PM and Saturday from 8:00 AM to 1:00 PM. They are closed on Sundays.
2. What types of auto parts do they offer?
The salvage yard specializes in Gold Seal Certified ROE Auto Parts, which are quality used parts sourced from late-model vehicles. These parts are thoroughly inspected and come with a standard 6-month warranty.
3. How do they handle environmental practices?
Westover Auto Salvage emphasizes eco-friendly operations by depolluting vehicles—removing fuel tanks, draining fluids (oil, transmission, coolant), and dismantling exhaust systems before storage. They reuse fluids like waste oil and antifreeze, filter them for resale, and have installed solar canopies to reduce their carbon footprint.
4. What is their warranty policy on parts?
All parts sold by Westover Auto Salvage include a 6-month warranty, ensuring customers receive reliable, tested parts.
5. What is their reputation and customer service like?
The business has been BBB-accredited since 2005 with an A+ rating, reflecting strong customer trust. They prioritize transparency and aim to shift perceptions away from the “junkyard” stereotype by maintaining organized, non-stacked vehicle storage and eco-conscious practices.
6. Do they offer delivery or shipping services?
Yes, Westover Auto Salvage ships parts across Massachusetts and to neighboring states like Rhode Island and Connecticut.
7. How long have they been in business?
The company has been operational for 30+ years, established in 1994 and incorporated in 1996. They celebrated their 30th anniversary in 2024, highlighting their long-standing commitment to sustainable auto recycling.
Westover Auto Salvage in Belchertown, MA, stands out in the automotive recycling industry through its commitment to quality, sustainability, and customer service. From humble beginnings in 1994, this family-owned business has grown into a modern, environmentally conscious operation that balances traditional auto salvage practices with forward-thinking initiatives.
Their extensive inventory of late-model vehicles, ARA certifications, and shipping capabilities make them a valuable resource for anyone seeking affordable, quality used auto parts throughout New England. Whether you’re a DIY mechanic, professional repair shop, or simply looking to responsibly dispose of an unwanted vehicle, Westover Auto Salvage offers solutions that benefit both your wallet and the environment.
By focusing on proper vehicle depollution, fluid recycling, and solar energy, they’re helping to transform the image of auto salvage yards from junkyards to essential participants in the circular economy. Their success over three decades demonstrates that automotive recycling can be both profitable and environmentally responsible when done right.
Westover Auto Salvage is an auto parts store located at 147 Bay Rd in Belchertown, MA 01007. This family-owned business has been operating since 1978, providing the local community with a wide range of car parts, scrap metal and salvage yards. The experienced staff at Westover Auto Salvage will help you find the right part for your vehicle no matter the make or model. They offer a wide selection of used auto parts and are always happy to take in any old junk cars for scrap metal recycling.
In addition to their exceptional service, Westover Auto Salvage also offers some of the most competitive prices around. They work hard to ensure that all customers leave satisfied with their purchase and strive to provide excellent customer service every step of the way. Their knowledgeable team is always available to answer any questions customers may have about their products and services so they can be sure they’re getting exactly what they need.
At Westover Auto Salvage, they pride themselves on being a reliable junkyard and offer quality auto parts that are backed by a warranty against defects in material or workmanship for six months from date of purchase. Their convenient hours make it easy for customers to get what they need when they need it and their friendly staff makes visiting Westover Auto Salvage even more enjoyable. Stop by today and see why people choose them for all their auto part needs!
Real customer testimonials
Nikita Salagornik
Great place to buy parts from. Always got my parts delivered to me on time and even earlier then expected. A couple times I needed some reciepts rewritten for salvage inspection, and the guys here never gave me a hard time about that. Definitely recommend!
Mike Mango
I called late this afternoon (on a hot Friday) and the gentleman that I spoke to was so understanding about the situation. I felt bad that someone had to go into the yard in this heat. I was calling for a part for my fathers car and they went above and beyond… highly recommend
Jay Gouin
Top place to go for the parts you need most times at a price that won’t break the bank
robert malave
Friendly staff, reasonable prices, you have to call ahead and pay first before they pull your parts but it’s still a lot more reasonable than dealer.
Andy Skiff
Great place for car parts, excellent service
