Action Motor Sports Honda Parts at 1355 E Lincoln Rd, Idaho Falls, ID 83401

The staff here is actually friendly, which is a nice surprise. Dutch and Taydem were both super helpful and easy to talk to—no attitude, just good service. Made the whole experience way less annoying than it usually is.

I was in a real bind with my bike—thought I’d messed up the bolt head and was about to be stranded. But these guys stepped in and handled a last-minute oil change like it was no big deal. They told me not to panic, just grab the right Torx bit, clean the area, and I’d be fine. Yeah, it wasn’t the cheapest fix, but I’m just glad they got me back on the road.

Jen and her team really know their stuff—every time I’ve been in, they’ve had exactly what I needed without making me hunt for it. The sales guys aren’t just pushing parts; they actually listen and help figure out what’ll work for your car. Honestly, it’s the kind of place where you walk out feeling like you got a fair deal, not a hard sell. ---

Don’t waste your time here. The salespeople don’t know what they’re talking about, and half the time, they don’t even answer their phones. I’ve called three times about a part, and crickets. The place is a mess, and the staff acts like they’d rather be anywhere else. Go somewhere that actually cares—this one’s not worth the hassle.

I was two months into a cross-country trip when my Goldwing’s peg snapped, and I was stuck in the middle of nowhere. The parts guy did everything he could to track one down, but it wasn’t in stock. He sent me to the service desk, where Chuck didn’t just give up—he dug through the salvage yard himself, even pulled a peg off an old bike that wasn’t even the right model. Then he spent extra time modifying it so I could keep riding. For a guy who didn’t even know me, he went way beyond what I expected. If that’s how they treat a stranger passing through, I can’t imagine what they’d do for a regular. ---