Glisson's Auto Parts Inc at 2220 N First Ave, Evansville, IN 47710

The guy I talked to on the phone at first was nice enough, but the older guy who actually helped me pick up the part? Not so much. He was downright rude, and the whole experience left a bad taste in my mouth.

Don’t waste your time or money with Glisson’s in Evansville, Indiana. They messed me over in the worst way, and their "fix" was a joke. I found a 2018 Kia Sportage engine with 41,000 miles at a decent price, called to buy it, and paid with my credit card. The guy on the phone said no problem, it’d be ready in a week. A week later, they hit me with some credit card form nonsense, claimed I hadn’t paid, and said it’d be another week. Meanwhile, I’m stuck paying for a rental. Eventually, they sorted it out, took my card info, and moved the removal up—small win, but still frustrating. Then they called to say the engine was ready. I live in Nashville, so that’s a 4.5-hour round trip. I paid a friend $300 to pick it up for me. When my mechanic checked it, the mileage didn’t match the receipt—71,000 miles, not 41,000. I called them, explained the issue, and they basically shrugged. Only after I threatened the BBB did they even bother calling me back. By rights, I should’ve gotten at least 25% off for the extra miles—$650 off a $2,600 engine. Their best offer? $200. And that’s not even the worst of it. Now they won’t return my calls. It’s like they’re ghosting me after screwing me over. The whole thing feels like a bait-and-switch. They didn’t even try to make it right at first, and when they finally did, it was insulting. $200 for an engine that lost thousands in value? Unreal. These people are rude, untrustworthy, and don’t care about fixing their mistakes. Full stop.

This place is the most fun salvage yard I’ve ever been to—seriously, it’s a blast even if you’re not into cars. The staff is super friendly, the place is clean and organized, and they’ve got those little pull carts to make hauling parts easy. If you’ve got someone who’s not into cars with you, they’ll actually enjoy it too. It’s not just a junkyard; it’s a good time.

No fluff, no small talk—just business. You tell them what you need, they’ve got it, you pay, you leave. Some places would call that bad customer service, but for a salvage yard? That’s exactly what you want. If you’re a mechanic or just working on your own car, you don’t need hand-holding. You need parts, fast. And if you don’t want to haul them yourself, they’ll even deliver. This is the place for people who mean business.

I called to check on a used engine for my 2018 Hyundai Santa Fe, and when I called back to buy it, the owner asked who was doing the swap. I told him a tech two hours away quoted me, and he said they’d do the job for the same price—plus, if they did the labor, the 30-day warranty covered both the part and the work. Since I’m far away, that sounded like the smarter move. They took my credit card to hold a spot, and I offered to bring the car in a few days so they could start when it was my turn. But they wanted me to wait until they called because parking was tight. Two weeks went by, and then they said the donor car wasn’t even there yet. By the fourth week, they finally had the engine out, but when I asked when I could bring my car in, they acted surprised I expected them to do the swap. Then they called back saying no one there was qualified to install it. Luckily, my local tech still would. I drove four hours round-trip to pick up the engine, and when my guy unloaded it, the oil pan was busted—probably from an accident. They let me use a good pan from the donor car, but that meant extra labor. And when we finished, my tech noticed the engine was actually a Kia, not a Hyundai. No one told me that upfront, which meant more work and money. Before driving four more hours back with the core they charged me for, I called to report the damaged oil pan. The owner flat-out said no reimbursement for labor. Bottom line? This was one of the worst buying experiences I’ve ever had.