Kar Parts llc at 1200 Crown St, Garner, IA 50438

Bought an engine here, and the guy selling it swore it “ran good.” Yeah, right. Thing was junk. And the staff? A couple of them looked like they were barely out of high school, just sitting around like they owned the place. The mechanic who sold it to me had a short fuse, too—real pleasant experience, let me tell you. Wouldn’t recommend unless you enjoy wasting money. ---

Picked up a used motor from here, and at first, it seemed fine. The people in the office were nice, real down-to-earth, which I liked. But here’s the thing—if something goes wrong with the motor after 30 days, they act like it’s your problem now. No help, no follow-up, just “good luck.” That’s not how I do business. I’ll go back if I need another part, but I won’t be happy about it. ---

My husband and I just bought a car from here, and honestly, it’s been a game-changer. We’re on a tight budget—college student with a disabled kid, so money’s always stretched thin—but Kaitlyn didn’t just sell us a car. She *listened*. She worked with us, found a way to make it happen, and honestly, I don’t even know how to thank her. The car’s perfect, no issues at all, and we’re already planning to come back. This place isn’t just a junkyard; it’s a lifeline when you need it. ---

Called for a tow, and they charged me $800 for 10 miles. What? Then I show up to pick up my car, and it’s dead. They also hit me with $150 for “gas and a dead battery”—like, excuse me? And my mom’s ring, which was in the car, is *gone*. Vanished. Oh, and the address on their business card? Wrong. Then my car got repossessed because of a $200 payment I missed, but here’s the kicker: it was *dead* when I went to get it, and now I’m out $390 for storage because no one bothered to call me. Oh, and I got charged sales tax *twice* on top of it. Absolute nightmare. Would not recommend.

Needed a part fast, and these guys came through. Found it on their website, emailed them, and—boom—someone called me back in 30 minutes. By the end of the day, the part was pulled, ready, and priced way better than anywhere else. The staff? Actually seemed to care. When I got there, they even checked on another part I mentioned, but it was in rough shape, so they didn’t try to sell it to me. That’s the kind of honesty you don’t see everywhere. Will absolutely be back. ---