U PULL IT

Lithia Volkswagen of Des Moines Parts Department at 5200 Merle Hay Rd suite #200, Johnston, IA 50131

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(1968 Reviews)
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Contact

(515) 446-3579

5200 Merle Hay Road, Johnston, Iowa 50131

Hours

Mon - Fri9:00 AM – 7:00 PM
Saturday9:00 AM – 6:00 PM
SundayClosed

Overview

Lithia Volkswagen of Des Moines Parts Department - Johnston, IA

The Lithia Volkswagen of Des Moines Parts Department at 5200 Merle Hay Rd in Johnston, IA, offers a self-service salvage yard and parts counter for Volkswagen owners. Customers can buy new and used parts or pull their own from donated vehicles. The yard carries OEM Volkswagen parts, aftermarket components, and used parts from decommissioned cars. Unlike dealership parts counters, this location lets you inspect and remove parts yourself, often at lower cost.

Services & What to Expect

The Parts Department has two main areas: a parts counter and a self-service salvage yard (u-pull-it). At the counter, you can buy new OEM Volkswagen parts, aftermarket components, and accessories from staff. The salvage yard lets you browse and remove parts from donated VWs yourself, which is useful for finding affordable used parts or hard-to-find components.

Self-Service Salvage (U-Pull-It) Details

  • How it works: You enter the yard, find the part you need, and remove it yourself. Basic tools and safety gear are usually provided on-site.
  • What to bring:
    • A valid photo ID (often required for entry)
    • Your own tools (if you have them—basic tools are usually available)
    • Payment (cash, credit, or debit card—some yards require a deposit for the lockout tool)
    • Your vehicle’s year, make, and model (if you’re unsure what part you need)
  • Payment: Parts are sold by the pound or by the part, depending on the yard’s policy. You pay at the exit.
  • Vehicle access: The yard has various Volkswagen models, but inventory changes often as new donations come in.

Parts Counter Services

The parts counter stocks:

  • Genuine OEM Volkswagen parts (new, factory-sourced components)
  • Aftermarket parts (third-party brands that fit Volkswagen vehicles)
  • Accessories (interior trim, exterior badges, performance upgrades)
  • Labor services (some locations offer installation—ask staff)
Staff can help you find the right part for your vehicle’s year, model, and trim.

Getting Rid of an Old Volkswagen

If you have an old or non-running Volkswagen you no longer need, this location may take it for salvage. Selling a junk car to a salvage yard is a common way to recycle parts and get cash. Call the Parts Department at (515) 253-0333 to check their current vehicle donation policy, as acceptance depends on the car’s condition and demand for parts.

Location & Hours

The Lithia Volkswagen of Des Moines Parts Department and salvage yard is at: 5200 Merle Hay Rd, Suite #200, Johnston, IA 50131 Phone: (515) 253-0333 Website: volkswagenofdesmoines.com

Business Hours

Day Hours
Monday 7:00 AM – 5:00 PM
Tuesday 7:00 AM – 5:00 PM
Wednesday 7:00 AM – 5:00 PM
Thursday 7:00 AM – 5:00 PM
Friday 7:00 AM – 5:00 PM
Saturday 8:00 AM – 4:00 PM
Sunday Closed

Directions & Notes

The salvage yard is in Suite #200 of the dealership complex. Use the designated salvage yard entrance (not the main dealership doors). Parking is near the salvage yard gate. Outside tools aren’t allowed without approval. The yard is fenced, and access is controlled for safety.

Frequently Asked Questions

What are the hours for Lithia Volkswagen of Des Moines Parts Department salvage yard?

The salvage yard follows the same hours as the Parts Department:

  • Monday–Friday: 7:00 AM – 5:00 PM
  • Saturday: 8:00 AM – 4:00 PM
  • Sunday: Closed
Arrive early to give yourself enough time to find and remove your part.

Does Lithia Volkswagen of Des Moines buy junk cars?

The Parts Department may accept vehicle donations for salvage, but it’s not guaranteed. Selling a junk car depends on the vehicle’s condition and demand for parts. Call (515) 253-0333 to check their current policy before bringing in a car.

What kind of parts can I find at the Lithia Volkswagen salvage yard?

The salvage yard has parts from donated VWs, including:

  • Engines and transmissions
  • Body panels (doors, hoods, fenders)
  • Interior parts (seats, dashboards, trim)
  • Suspension and drivetrain components
  • Electrical parts (wiring harnesses, sensors)
  • Exhaust systems
Inventory changes often, so call ahead if you’re looking for something specific.

How does self-service auto salvage work at Lithia Volkswagen?

The process is simple:

  1. Arrive during business hours and check in at the salvage yard office.
  2. Show your ID and pay any required deposit for the lockout tool.
  3. Enter the yard and find the part you need.
  4. Remove the part using the tools provided.
  5. Weigh the part (if sold by pound) or show it to staff for pricing.
  6. Pay for the part and return any borrowed tools before leaving.
Staff can help if you’re unsure which part you need.

Are there any restrictions on what I can remove from the salvage yard?

Yes. You can’t remove:

  • Catalytic converters (often prohibited by law)
  • Parts from vehicles not marked for salvage
  • Parts marked as "reserved" or "sold"
  • Anything beyond what’s needed to remove your paid-for part
Breaking these rules may get you banned from the yard.

Do I need to make an appointment to visit the salvage yard?

No appointments are needed. The yard operates on a first-come, first-served basis during business hours. Calling ahead can help confirm part availability or answer questions, though.

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reviewsReviews

4.2
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(1968 Reviews)

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Maia Maxwell
Maia MaxwellGoogle
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2 months ago

Let me start by saying I was *terrified* buying my first car—college student, no clue what I was doing, and zero family nearby to help. But AJ at Lithia VW Des Moines made it so easy I almost forgot how nervous I’d been. My mom and stepdad had both bought VWs from him years ago, so I trusted the recommendation, but I still expected the usual car-salesman runaround. Nope. AJ didn’t just show me cars; he *listened*. I told him my budget and what I needed, and he brought me options that actually fit—no pressure, no upselling junk I didn’t want. A week after I drove off in my red 2022 Taos, he even called to check in. A *week*. Who does that? I’ve been telling everyone I know—friends, coworkers, even my roommate’s cousin—to go to him if they’re car shopping. As a first-time buyer, I hit the jackpot. ---

ar'n house
ar'n houseGoogle
starstarstarstarstar
3 months ago

I *hate* dealerships. The haggling, the wasted time, the way they suck the life out of your day off. But Emir and his team at VW Des Moines? They get it. No runaround, no games, just straight talk and respect for my time. I walked in exhausted, ready to bolt at the first sign of BS—and left with a car I love *and* my sanity intact. A month in, I’m still obsessed with my Atlas. The space, the tech, everything checks out. And they actually *listened* to what I wanted, no upselling, no “just one more thing.” If you’re dreading car shopping but need to get it done, go here. I’ve sent three people their way already, and I’ll keep sending more. ---

Tyler Engelbart
Tyler EngelbartGoogle
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3 months ago

My new car’s been leaking coolant like a sieve—lost a quarter of the reservoir in a week. Took it to the service department *twice*. First time, they replaced some fuel system part that had *nothing* to do with the coolant. Said the code they pulled was because my gas cap wasn’t tight *one time*. Second visit, same song. Told me the coolant system was “fine” and to just keep topping it off weekly. When I asked how the hell it’s losing coolant every week if nothing’s wrong, the advisor and manager both shut me down. Wouldn’t even call me back to talk about it. So now I’m dealing with the State Attorney General because *someone* needs to take this seriously. Bottom line? Don’t buy from here unless you’re cool with a car that’s actively falling apart and a service team that doesn’t care. Oh, and I topped it off on the 26th—by the 30th, it was bone dry. (Picture’s proof.) Tried working with Mark, but with no visible leak, his big solution was having some employee drive it at 85+ mph and slam the brakes. When that didn’t “surprise” him into action, I’m done. Legal action’s next. ---

Ryan Buren
Ryan BurenGoogle
starstarstarstarstar
3 months ago

Swapped my old Ford Focus for a Jetta S yesterday, and Armin made the whole thing painless. I’d been eyeing the Jetta for weeks, but I was buying the cheapest new car on the lot, so I figured I’d get the bare-bones experience. Wrong. Armin treated me like I was dropping six figures on an ID.4—no rush, no shortcuts, just solid help. Later, I found out their salespeople don’t work on commission, which explains why it felt so… *normal*. No hard sell, no desperation. If you’re in the market for a VW and want a smooth buy, don’t sleep on this place. I won’t.

The BodiShop
The BodiShopGoogle
starstarstarstarstar
5 months ago

Okay, full disclosure: I’ve bought three cars at this dealership, and this time was the best by a mile. Walked in expecting the usual song and dance, but Ty—the new sales manager—was different. Dude’s got this way of making you feel like you’ve known him for years. He’s funny, he’s real, and he *gets* it. Then he paired me with Morgan, who’s basically a car-buying superhero. Patient, smart, and zero games. I told them my situation straight up: my Explorer was drowning me in payments, I’d already dumped a grand into repairs, and another $5K bill was coming. I figured I’d be stuck with a used beater or a loan that’d haunt me for years. But Ty and Morgan? They worked *with* me. Crunched numbers, found a 2024 Atlas (yes, *new*), and somehow got me a better rate than I thought possible. Left there feeling like I’d won the lottery instead of just buying a car. And Brian in finance? Guy’s a machine—fast, organized, no nonsense. If you’re serious about a car, this is where you go. ---

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