Heritage Used Car & Truck Parts LLC at 2700 Newman Rd, Mobile, AL 36695

Waste of money and time. I bought a transmission from them claiming everything was cleaned and drained. What I got was a trashed unit with old fluid sloshing around, a tiny hole, and a crack. They swapped it out for another, but after my mechanic installed it, surprise — it didn't work. They insisted the part was fine and even drove the donor vehicle before sending it. Then their warranty people wanted me to pay again to remove it and send it to some other shop just to get the same bad news. No labor covered either. Bottom line, I lost cash on this one and had to buy another working transmission somewhere else. No way I'm going back there.

Really happy I called them. Money was tight after an unexpected family issue, but they worked out a price I could swing and got me the engine within a day. Came in solid condition. These folks bend over backward when they can. I’ll be back for the Durango build and probably a lot more besides.

Quick and painless. Part came exactly as listed and looked ready to go. Staff answered fast and gave good advice. Made finishing the resto project a breeze. Will shop here again anytime.

Super smooth. The parts were in great shape and the staff knew their stuff. They made sure I walked out with the right part for the right price without any hype. Didn’t try to upsell me or anything. The thing fit and ran right the first time. Appreciate the straight talk and no-nonsense service. Definitely coming back next time I need something.

I’d never been to Heritage Used Car & Truck Parts before. Called around six junkyards trying to find a set of wheels for my pickup. Got tired of the runaround until I dialed Heritage. Micaiah answered and actually listened instead of rushing me off the phone. We talked for a bit, he figured out exactly what I needed, then had to pull the photos from another spot before sending them over. When I swung by to pick up the wheels, I wasn’t expecting the place to look so clean — not your usual fly-by-night yard. Micaiah greeted me looking sharp. Pretty decent experience. I’ll be telling anyone who asks to go there. Thanks for keeping things professional. Darryl

Let me tell you, Caleb at Heritage is the real deal. I needed some new seats, and he hooked me up with exactly what I was looking for—no hassle, no nonsense. Every other junkyard I tried either didn’t have what I needed or acted like I was wasting their time. Heritage was the only place that actually gave a damn and got the job done right.

Ordered a part, got it fast, no drama. When my shipping address messed up, they texted me right away and fixed it—no big deal, in and out. Exactly what I needed, no surprises. Easy as that. ---

Don’t waste your money here. Bought what they called a “long block” engine—supposed to come with everything sealed, right? Wrong. Put the thing in my car, replaced the gaskets and whatnot, and within *two minutes* of running it, oil was leaking from the timing cover. The timing cover? That’s *part of the long block*, people. They sold it as a complete unit, but when I called them out, they acted like it was my problem. Refused to cover the fix, refused to help with parts or labor, and now I’m out another $590. Absolute joke. Wouldn’t recommend this place to my worst enemy. ---

First off, I was nervous sending money overseas for a car part I’d never even seen in person—especially when it’s a chunk of change. But this place made it easy. They double-checked the part number *before* even looking for it, so I knew I wasn’t getting some random junk. Turns out, the same part was listed elsewhere for *double* the price. They even threw in a lifetime warranty at a fair rate, and only after I asked for it—no upselling, no pressure. Shipping was solid too; they packed it well, and since I’m on the West Coast, that’s not always a given. Sure, there were a few back-and-forths (I was ordering for family in Mexico, so delays happened), but they never made me feel like a hassle. At the end of the day, I got what I needed, no surprises, and I’d happily buy from them again if I had to. ---

Got exactly what the listing said I’d get, no hidden surprises. The guy who helped me, Mr. James, was really straightforward and made the whole process smooth. They even gave me a tracking number and a heads-up on delivery times, which was nice. If you’re hunting for hard-to-find parts and want people who actually know what they’re doing, Heritage Used Auto Parts is solid. Appreciate the help—thanks again. ---