Hertrich Nissan Parts at 1378 S Dupont Hwy, Dover, DE 19901

I was hunting for a Kia Carnival and couldn’t find the right match around here. Then I found Hertrich, and they had one I liked, priced so well I thought I must be missing something. They got back to me fast through text and even entertained a trade-in offer before they saw my car. The deal was too good to pass up, so I drove six hours round trip. When I got there, the Carnival was sitting in the lot looking untouched. That made me feel better, like they weren’t trying to hide anything because they weren’t worried. Inside, I worked with a guy named Jay. He was sharp and put me at ease the whole time. The trade-in offer stayed the same after they checked my car out, and once they cleaned up the Carnival and gave me a test drive, it looked even better in person. Still had some factory plastic left inside, which was shocking for the price compared to other vans in the same shape. Now that I’ve had the van for a while, I’m still blown away by the follow-up. They’ve called and messaged just to check if everything’s going okay with it. The van itself has been perfect too. Best buying experience I’ve ever had.

My husband and I spent months looking for the right truck. Then out of the blue, a woman from Hertrich Nissan named Victoria Godfrey called us. She set up a meeting for us to come look at some trucks and take them for a spin. We met in April, and we told her we wanted the truck by June. In the meantime, Victoria kept in touch regularly. Whenever we stopped by with questions, she always had a smile and an answer. From start to finish, she was kind and easy to talk to. Never once did she rush us or make us feel pressured. It was actually kind of fun working with her. If you need a vehicle and want someone who really listens and cares about what you’re after, call Victoria at Hertrich Nissan in Dover, Delaware. She’s the one you want. Tori, thanks for being such a great salesperson. We really appreciate it. David & Theresa

I bought a car from Hertrich Nissan recently and couldn’t be happier. Tori handled everything, and she was great—friendly, smart, patient, and answered all my questions without rushing me. The team made the whole process easy and stress-free. If you’re car shopping, ask for Tori at Hertrich Nissan.

The whole thing went smoothly with Patrick. He made buying a car feel simple and answered every question I had. Everyone I met there was friendly too. I’d go back to Hertrich for another car without hesitation.

Nilesh at Dover Nissan didn’t just show us cars—he broke down every little detail like we were buying our first one. The guy knows his stuff, no question. And when we were ready to talk numbers, he and Wayne (the sales manager) worked together to get us a deal that actually made sense. If you’re in the market and want someone who won’t blow smoke, go see Nilesh. He’ll treat you like a person, not a commission check.

Honestly, Brandon at Hertrich Nissan made buying a car feel like the least painful thing I’ve done in years. The guy *gets* what you actually need instead of just pushing whatever’s on the lot. He didn’t waste my time with upsells or vague promises—just listened, found the right car, and got me out the door without any drama. If you’re dreading car shopping, ask for Brandon. You’ll walk out wondering why it’s never this easy. ---

Megan at the dealership was *amazing*—even though I didn’t buy anything this time, she made the whole visit worth it. She didn’t rush me, didn’t push anything, just answered every question I had with patience and real knowledge. No salesy pressure, just honest advice about what might work for me. And honestly? She was just a genuinely nice person to talk to. Made the whole thing feel easy and comfortable. When I’m ready to buy, I’m absolutely coming back to her. If you’re looking for someone who actually listens and cares, Megan’s your person. ---

My new car is *perfect*—exactly what I wanted—and the whole process of finding and buying it was just as great. Mike Lundin helped me track down the right one, and then Patrick Williams handled everything else like a pro. No stress, no hassle, just a smooth experience from start to finish. Seriously, Hertrich Nissan in Dover made this whole thing easy and fun. Big thanks to the whole team—you guys are the best! ---

Mike, the GM here, went above and beyond when we had an issue with a car we’d just bought. His whole focus was on making sure we were happy, not just fixing the problem. And Brandon, the salesman who helped us, was just as good—really took the time to make sure we felt taken care of. It’s not every place where you get that kind of honesty and good service. We’ll definitely be back when it’s time for another car, and I’d tell anyone to give them a shot. Thanks for handling things the right way.

Buying my SUV here was a breeze, and Patrick Williams made it happen. We looked at a ton of options, but he didn’t waste my time—just kept things straightforward and found the right fit. Did a solid job, no complaints. I’d send anyone I know straight to him if they’re in the market. Thanks again for making it simple. ---