Yancey Auto Salvage at 24067 Hwy J, Perry, MO 63462

Prices were fair, and the parts worked well for used equipment. Brad made it easy and answered questions without making it complicated.

We went through a dealership to get a motor from Yancey. At first they told us it came with a 12-month warranty, then later changed it to just 90 days and mentioned it was a European motor. The first one they sent was even worse than what was already in my car, so we asked to cancel and send it back. Yancey refused the return after the dealership had already put 21 hours into installing it. Without asking us, they sent a second motor that was still wrapped up and untested—something they can’t prove because none of these motors were actually tested. Turns out the second one is waterlogged from being left outside, so it’s junk too. Now they’re saying it’s too costly to keep sending replacements under their warranty. Every promise they made was false, and they won’t honor the written warranty. I’ve got no choice but to take legal steps.

Running an auto shop for over 20 years, I’ve never seen this mess. They shipped a part missing a bracket we specifically asked for. Ashley said she’d send a photo before sending it so this wouldn’t happen, and even claimed the car was in stock—it wasn’t. After 15 days of the wrong part sitting on our lift, they offered a $50 discount, but now can’t even find the right one. Trying to get a refund? They won’t answer calls or respond to messages. Ashley, as part owner, should know better, but this is the last straw. Had to involve the bank to get our money back. Don’t waste your time here.

I needed a transmission for my truck and they had plenty to pick from. Getting it to my mechanic Monday. Emily was great—answered everything and made sure I didn’t miss anything.

Brad was a total lifesaver—super friendly and actually knew his stuff. Made the whole process way easier than I expected.

I was really surprised by how smooth it went. Tim handled everything nicely when I called about a trunk deck lid needing to go to Buffalo, New York. We sorted it out over the phone, then got an email confirmation right away to finish the purchase. Things moved fast—within a week my part arrived just like they said, packed tight and in great shape. Not bad for something that heavy.

Never been to this place before, but the people working there were super nice and made the whole experience smooth. Picked up exactly what I needed—no hassle, no surprises. If I’m back in the area and need parts again, this is where I’m going. ---

Absolute nightmare from start to finish. Bought what they swore was a grade A transmission, and it failed the second it went in my truck. Only reason I got a replacement was because I’d paid for the warranty—but even then, I still had to cover the labor cost for *both* transmissions. And get this: they never mentioned they even *sell* a labor warranty. Just left that part out. Then they straight-up lied about where the transmission came from. Told me it was on the lot, ready to pull, and would be at my shop in three days. When the first one didn’t work, they said they’d pull another one—another three days. Turns out? Neither transmission was even from their yard. They shipped them from Nebraska and never bothered to tell me. That’s not just bad business—it’s fraud. You have no idea where your parts actually come from, and I’ll never set foot in Yancey again. ---

Ordered a part, got charged for it, waited a month—nothing. Called, and they said the order never went through. So I reordered it, and guess what? Charged me *again*. Finally noticed the double charge, called them back, and they refunded the first one. Then, a month and a half later, the part *finally* showed up—and it wasn’t even the right one. Tried to send it back, and they said they’d only refund half. I asked why I’d have to pay shipping if the part was small, and they said it’d be free. Too little, too late. The whole mess dragged on for three months, and for what? Save yourself the headache—go somewhere else. The extension I talked to was 108. ---

Found a rack and pinion for *way* less than I expected—$150 instead of $750. With the strike, new ones are impossible to find, and this one saved me big. Ordered it on a Wednesday, had it by Sunday out here in Illinois. Called ahead to double-check the part number, and they confirmed everything. Fast, easy, and no runaround. If you need parts and need them *now*, these guys are the ones to call.