Austin Metal & Iron Co LP at 10506 Decker Ln, Austin, TX 78724

I’ve dealt with a lot of shippers, but this one was a mess from start to finish. They showed up, loaded my truck with *way* more weight than we’d agreed on—like 5,000 pounds extra—and when I called them out, they just waved me off. One of their guys actually told me, *"Just get it out of here,"* like my concerns didn’t matter at all. No thought for the extra fuel, no care about the strain on my equipment, nothing. It’s not how you treat people who keep your business running. If you’re a broker or another company, do yourself a favor and steer clear. They don’t take responsibility for anything, and that’s a problem waiting to happen. ---

The office manager didn’t just hand me a sheet and send me on my way—she actually took the time to walk me through how to prep refrigeration units for salvage. And the unloaders? Patient as hell, even when I was struggling with my HF folding trailer. Straps everywhere, no sides, the whole thing was a pain, but they didn’t rush me or act annoyed. I’ve been to Dessau and CMC before, but this place? In and out faster than anywhere else. No wasted time, no hassle. ---

My husband just wanted to get rid of some old aluminum chairs—nothing fancy, just clearing out space. He wasn’t even sure where to take them so he wouldn’t get hit with a dumping fee. Honestly, the weight was so light it wasn’t worth writing a check for, but we didn’t want to leave money on the table either. Turns out, the guy running the place didn’t care about any of that. He still paid him, and the workers even helped unload the truck. For free. No fuss, no attitude. If you’re in the same boat, this is the spot. ---

**8 CENTS A POUND?** Seriously? I rented a U-Haul, spent three hours hauling scrap metal, and after all that, I walked away with *$90 total*—split between me and my buddy. That’s it. The website said someone would sort and unload for you, but nope. We did all the work, and then they hit us with that pitiful rate. Worse, they never told us the scale weight upfront. Just handed us cash with no receipt, no record, nothing. When we pointed out that 8 cents was way below average, the guy just smiled and counted out the bills like he’d done us a favor. It’s a straight-up scam. I’m never going back to the Decker location, and I wouldn’t send my worst enemy there. ---

Nobody told me the price for scrap upfront—just *"Weigh your van and unload."* Fine, I did that, but then I realized I couldn’t even verify the weight myself. The website said they’d send someone to help unload and sort, but that was a lie. My partner and I did all the work, and then I found out I was getting **8 cents a pound**. 8 cents. I looked it up later—scrap metal should be **20 cents to over a dollar** depending on the type. The reviews here are all glowing, but I don’t get it. If this is what passing off as a "good deal," then no thanks. Don’t bother. Go anywhere else—literally anywhere—because it’s not worth the effort. Complete rip-off.