Broadway Truck & Auto at 8159 N Broadway St, Valley Center, KS 67147

Got in, got out—no waiting, no hassle. The guy who helped me was super nice, no fake small talk, just straight-up good service. Fifteen minutes flat, and I was back on the road. Can’t ask for more than that. ---

It’s been almost 24 hours since this mess went down, and I still can’t believe how it played out. Here’s what happened, exactly. Back in July, we took our van to a new mechanic because the brakes were acting up. He said the pads were worn but not urgent—just something to keep an eye on. Ten miles later, the ABS locked up, and the van just stopped. I figured maybe the mechanic had messed something up by accident, but I didn’t want to jump to conclusions. So I brought it here for a second opinion, just to get the facts. We told the owner, Rodney Chaffin, upfront that we only wanted a diagnosis, and we’d pay for it. No surprises. A week later, he called my wife and said he’d gone ahead and replaced the brake pads “because it needed to be done.” We *knew* the pads needed work—our usual mechanic was booked for weeks, so we were waiting. But we didn’t ask for this. My wife pushed back, asked for the cost. He said he’d call her back in a few minutes. Never did. I hadn’t even talked to Rodney yet—he’d only dealt with my wife. The next day, after waiting past their lunch break with no call, I reached out. I just wanted to explain that we weren’t paying for work we didn’t authorize. Rodney, if you’re reading this, you could’ve just called. Told us about the brakes, we would’ve said we were handling it. Instead, you decided for us. And then you acted like you did us a favor. News flash: favors don’t come with invoices. I was ready to pay for the diagnosis *and* a second repair for the ABS issue—if that’s what it took. But Rodney flipped. Cut me off, demanded I come get the van. I asked if I could drive it off the lot. He said no, not until he undid his “fix.” Fine. I got a ride over, waited while he finished a call, then asked for my keys. He said they were in the van and that he was putting the old brakes back on. At this point, I didn’t trust him as far as I could throw him. For all I know, those weren’t even the original pads. Things got ugly fast. He came around the desk, got in my face—he’s got a foot on me, so yeah, it was intimidating. Called me names. I called him one back. The women in the office told me to leave, and after some back-and-forth, I did. I stood outside the garage, watching. Thought about taking a picture of them working on it again, but Rodney lost it. Told me to wait in the truck that brought me. I said no. More arguing. Finally, he had the mechanic stop and let me take the van—though the brake lines still weren’t bled. Look, I’ll own that I lost my temper. I shouldn’t have let my frustration with him as a mechanic turn into disrespect for him as a person. But he’s a bad mechanic, and people need to know before they get screwed over like this. ---

Ordered a part, got exactly what I needed—no junk, no excuses. The guy who helped me was straight-up honest, no upselling, no runaround. If everyone did business like this, the world’d be a lot easier. ---

Ordered parts through this site, and now I’ve got nothing. No updates, no answers when I call. My order’s just… gone. I’ve got no idea if it’s coming, and when I ask, crickets. I’m not waiting around—I’m getting my money back through whatever channels I have to. The part never showed up, no one bothered to tell me why, and now I’m out cash and time. Wouldn’t recommend this to anyone. ---

Ordered a part yesterday afternoon, and by the next morning, it was at my door. Packed tight, no damage, no hassle. These guys actually care about getting it right—no half-assed shipping, no “oops, wrong part.” Finally, a place that does what they say they’ll do.