Calls Used Auto Parts at 10140 Main St, Woodstock, GA 30188

Twenty-plus years in the glass business, and I still got talked down to like some clueless newbie. These folks at the junkyard didn’t just have bad service—they acted like they knew more about my own field than I do. Told me what parts fit my vehicle, like I hadn’t been doing this since before they were probably in diapers. Absolute waste of my time, and I don’t say that lightly. ---

You’d miss Call’s Used Auto Parts if you blinked—it’s way back off the main road, down this little side street that looks more like a driveway than anything. Been there for years, but if you don’t know where you’re going, you’ll drive right past it. The two guys working that day? One had a beard and might’ve been the owner, the other went by Snuffy. Both were chill, but man, they *know* their stuff when it comes to cars. If they don’t have what you need, they’ll point you in the right direction. Pro tip: call ahead to check stock, or you might show up for nothing. The security dog—a Belgian Shepherd—seemed to decide who got the VIP treatment. If he liked you and the guys weren’t swamped, they’d shoot the breeze while you paid, maybe toss in some free advice or even a snack. The bearded guy didn’t even need to check a computer or inventory list to tell me what they had or didn’t—just rattled it off like it was nothing. That’s the kind of confidence that says “we actually know what we’re doing.” All in all, solid experience. The shop’s clean, the guys are good people, and if you’re hunting for parts for an older car and can fix it yourself, this is the place. They do repairs too, but only if they’ve got the time—which, honestly, says a lot. Ten stars if I could give ‘em. ---

Reggie—if that’s even his real name—is the rudest person I’ve ever talked to on the phone, and I don’t say that lightly. The woman who helped me first said he’d call back when he found the part, so I waited. Fifteen minutes later, nothing. Figured I’d call back instead of being a pest, but then *he* called me back—just to be a total jerk for no reason. Dude’s got issues, I swear. 😂

Four hours of my life, gone. Wasted. These people don’t just have bad customer service—they’re outright rude and, frankly, racist for no reason at all. Told me the transmission was already pulled and ready, so I drove an hour to get there, only to find out it was still in the car. “Bring it back tomorrow,” they said. Fine, I did. Then the guy flat-out changed his mind and refused to sell it to me. Four hours. Four. Hours. And not a single apology, just attitude. I’d give them zero stars if I could. ---

Called to ask one simple question about an interior part. Guy on the phone said they didn’t have it, then hung up before I could even finish my sentence. Called back, explained what happened, and—get this—he *yelled* at me through the speaker. “I told you we don’t have it!” Like I was the one being difficult. When I tried to ask if they ever carried the part or if it was just not in stock, he snapped, “I don’t do this over the phone,” and hung up *again*. How this place stays in business with that kind of treatment, I’ll never know. But I sure as hell won’t be giving them another dime. ---