Disney Auto Dismantlers at 104 Seminole Trail, Orlando, FL 32833

Every time I called, George would just hang up on me mid-conversation. No explanation, no apology—just dead air. It’s rude, it’s a waste of time, and I don’t have the patience for it. If you’re going to answer the phone, at least have the decency to finish the call. ---

They quoted me $490 for my car, but when the tow guy got there, he sent a picture of the catalytic converter and someone at the company told him to leave it because it wasn’t the original. Then he calls another place, offers me $200, and since my car was already at the shop, I had no choice but to take it. Later, when I called back because I left something inside, they said the car was still there—but where’s the rest of my money? And why did they lie about where it was? This whole thing was a mess, and I still don’t have what I was promised. ---

I got a quote for my car—had the title, keys, battery, everything ready to go. No issues, no missing paperwork. Then the driver shows up and suddenly the price drops by $50 out of nowhere. When I asked why, they just made up excuses about it being an old vehicle, like that changes anything. I already told them the year when I got the quote. Nothing had changed, but they still tried to lowball me. The manager even pulled some guilt trip, saying he’d fire the employee if I didn’t take the lower price. Absolute nonsense. They’re just trying to take advantage of people who don’t know better. I’m reporting this—no one should have to deal with this kind of harassment. ---

I ended up stuck at their impound lot with no way home. They lowballed me on the car’s value, got upset when I tried to get a fair price, and then acted like I was the problem. I’m a single mom—my son crashed the car, and it was under my name. I flew all the way from Puerto Rico to handle this, took buses and Ubers just to get there, and they still treated me like I was wasting their time. I told them everything—my situation, why I was there—and they didn’t care. Don’t trust this place. They’ll leave you stranded and make you feel guilty for trying to do the right thing. ---

Arturo was great when he came to pick up the car—professional, no hassle. The price started at $600, but we talked it down to $550, and I was happy with that. No drama, no games, just a straightforward deal. Wouldn’t mind going back if I needed to.