Heritage Used Car & Truck Parts LLC at 2700 Newman Rd, Mobile, AL 36695

Ordered a part, got it fast, no drama. When my shipping address messed up, they texted me right away and fixed it—no big deal, in and out. Exactly what I needed, no surprises. Easy as that. ---

Don’t waste your money here. Bought what they called a “long block” engine—supposed to come with everything sealed, right? Wrong. Put the thing in my car, replaced the gaskets and whatnot, and within *two minutes* of running it, oil was leaking from the timing cover. The timing cover? That’s *part of the long block*, people. They sold it as a complete unit, but when I called them out, they acted like it was my problem. Refused to cover the fix, refused to help with parts or labor, and now I’m out another $590. Absolute joke. Wouldn’t recommend this place to my worst enemy. ---

First off, I was nervous sending money overseas for a car part I’d never even seen in person—especially when it’s a chunk of change. But this place made it easy. They double-checked the part number *before* even looking for it, so I knew I wasn’t getting some random junk. Turns out, the same part was listed elsewhere for *double* the price. They even threw in a lifetime warranty at a fair rate, and only after I asked for it—no upselling, no pressure. Shipping was solid too; they packed it well, and since I’m on the West Coast, that’s not always a given. Sure, there were a few back-and-forths (I was ordering for family in Mexico, so delays happened), but they never made me feel like a hassle. At the end of the day, I got what I needed, no surprises, and I’d happily buy from them again if I had to. ---

Got exactly what the listing said I’d get, no hidden surprises. The guy who helped me, Mr. James, was really straightforward and made the whole process smooth. They even gave me a tracking number and a heads-up on delivery times, which was nice. If you’re hunting for hard-to-find parts and want people who actually know what they’re doing, Heritage Used Auto Parts is solid. Appreciate the help—thanks again. ---

Ordered an alternator, got the *wrong* one. And not just wrong—it was tossed in a flimsy cardboard box like it was a used toaster, so of course the electrical connector was snapped off by the time it arrived. Opened the box, saw the part number staring back at me like a middle finger, and sent it right back. Then they had the nerve to dock my refund by over 50% because *I* “ordered the wrong part.” Had to fight eBay just to get my money back. And the phone call? Rude, dismissive, acted like *I* was the idiot. Please. I’ve probably worked on more Saabs than this place has in its entire yard. But hey, I got my refund in the end—small victory. Wouldn’t hold my breath on a second try, though.