San Benito Auto Wreckers at 2120 San Juan Hollister Rd, Hollister, CA 95023

Called to check if they had a part I needed. The guy said he’d call me back with an answer. Twenty minutes later, I called again—same person, but this time he was short with me. Said he’d call back, but never did. Total waste of time. ---

**Do not buy from San Benito Auto Wreckers.** My mom bought a transmission from them for $900, then spent another $1,200 getting it installed—only to find out it was broken. Their website says they’ll refund or replace faulty parts, but that’s not what happened. I called *every day* for two weeks, getting the runaround until I finally got the owner’s number—Jacob. When I talked to him, he acted like I was bothering him, saying they’d only refund me if they *couldn’t* find a replacement. That’s not what their policy says, but he didn’t care. When I pushed for a refund, he hung up. My mom called next, and he did the same thing—rude, dismissive, then hung up. This place doesn’t care about customers. They take your money, ignore their own rules, and won’t even talk to you like a human. If you want parts you can trust, go somewhere else. ---

Bought a transmission from Ramon, but when it got installed, the shop said it was junk. My son called them to get a refund, but they kept giving him the runaround—even after he threatened legal action. Finally, I called Ramon, and he sent me to Jacob, the owner. Jacob was a jerk, said he’d already talked to my son (he hadn’t), and hung up on me. Now I’m taking this to court. They sold us a bad part, won’t give a refund, and can’t even keep their own customers straight. Disgusting. ---

This place is solid for car parts. Ramon and Erick actually know what they’re doing—they’ll help you find the right stuff. And the prices? Better than anywhere else around. ---

Bought a part here, took it to my mechanic, and he said it was the wrong one. He called the junkyard, and the manager said, *"Yeah, bring it back, we’ll refund you."* So I did. He promised $270, but never gave it to me. When I called my bank to dispute it, he straight-up lied to cover himself. Worst experience ever. The manager’s a liar who only cares about money. I’ll never step foot in that place again.