U Pull R Parts at 2985 160th St W, Rosemount, MN 55068

The tow truck showed up right when they said they would—no surprises there. But six weeks later, I still haven’t seen a single dollar from them for my car, even though we agreed on a fair price upfront. I’ve had to call twice just to get a response, and honestly? It’s frustrating. A deal’s a deal, and I expected better than this.

Used to be a decent spot, but now? It’s a nightmare. The prices are out of control—like, *why* do I have to pay for every little hose, sensor, and wire when I just want the intake manifold and fuel rail? Today I bought a resonator and muffler, and they charged me for *five* separate exhaust items. It’s ridiculous. Half my time there is spent yanking parts apart just to avoid their markup, and the yard looks like a warzone because everyone’s stripping everything down to the bare minimum. Unless they’re running some insane sale, I’d rather just order online or hit up a breaker. They’re pricing themselves out of business.

Every time I walk into this place, I leave with exactly what I need—and usually more. This last time, I was in a panic because I’d lost my car key, and they not only found me two replacements in great shape but also hooked me up with a few other parts I didn’t even know I needed. Megan, Chris, Aubrie, Dillon, and Dom—you all make this place worth coming back to. Seriously, they’ve got my back.

Steven saved my day—seriously, the guy is a lifesaver. I was tearing my hair out trying to track down a working radio for my car, and he didn’t just help me find one, he *actually* took the time to dig through everything until he landed on the perfect match. No half-hearted effort, no "good luck with that"—just straight-up good service. The radio works like it’s brand new, and I owe him big for it.

Tom went above and beyond today. I was digging around for a battery, not having much luck, and he noticed I was stuck. Instead of just pointing me in a direction, he looked up my car’s make and model, found the exact match, then *walked all the way to another storage area* to grab it and bring it to me. That’s the kind of service that makes a difference. Thanks, Tom—you made what could’ve been a frustrating trip easy. ---

Chris is the real deal. Dude didn’t just answer my questions—he *actually* explained things, even when they got complicated. Not the kind of guy who shrugs and walks away. Every time I come here, he’s the one making the effort, and it shows. If I had kids, I’d trust him to raise them before most people I know. (And that’s saying something, because I don’t even *have* kids.) Seriously, give this man a raise—or at least stop him from begging to save those Mitsu Lancers from the crusher. ---

Showed up at 4:42 PM thinking I’d just pop in to check if they had a part I needed—didn’t even plan to pull anything that day. Instead of a quick yes or no, the supervisor acted like I’d committed a crime. He started barking at me to leave, claiming they were closing in five minutes, but the clock said otherwise. There were still 15 minutes left, and he didn’t care. Kept insisting I had to go, like his personal comfort was more important than basic decency. No effort to help, no patience, just pure rudeness. If this is how they treat customers, I wouldn’t wish this place on my worst enemy. Avoid at all costs. ---

Chris is the kind of person you hope to find in any business. He didn’t rush me, didn’t act annoyed when I took my time asking questions—just answered everything clearly and honestly. No hidden agendas, no shortcuts. If you’re hunting for car parts and want someone who actually *helps* instead of just taking your money, ask for Chris. Simple as that. ---

Went in for a headlight assembly, and when I went to pay, they tried pulling a fast one. Said the bracket attached to it had to be charged separately, even though it’s *literally* attached and can’t be removed. I called them out on it—Randy and Mark both admitted it was one part, but they still wanted extra cash. When I asked to speak to their boss, they got all defensive. If either of you reads this tomorrow, give me a call. This isn’t how you do business.