United Metals Recycling at 1840 US-30, Heyburn, ID 83336

Honestly, United Metals has been a lifesaver for us. They’ve handled everything from hauling away scrap metal to cleaning up a messy property, and every time, it’s been smooth. Amy’s the one who usually helps us—she’s sharp, knows her stuff, and makes the whole process easy. No complaints here. ---

Simple as that—good people, good service. Exactly the kind of place I’d send anyone who needs scrap handled right. ---

I’m done with United Metal, period. Took in 200 pounds of scrap, and they gave me *75 cents*—less than half a buck for all that weight. Then there was 10 pounds of aluminum, and they paid $1.20 for it. My daughter brought in two 30-gallon bags of pop cans, and they handed her $2.40. When I asked why the prices were so low, they just shrugged and said, “That’s what it’s going for.” For the aluminum, they said it depends on the *type*—like I’m supposed to know the difference? And when I mentioned my dad wouldn’t bother bringing his scrap in, some guy actually said, “Yeah, just dump it—we’ll pick it up from there and make money off it.” Unbelievable. Oh, and when my husband struggled to get out of the car because of his knee surgery, two employees stood there laughing as he nearly fell. What kind of place is this? I checked other recyclers, and Pacific in Twin Falls would’ve paid *at least* $4 for the same metal. I’m done—next time, I’m driving to Twin Falls. ---

I still can’t believe what happened. My dad, who walks with a cane, was struggling to carry his cans to the drop-off spot when two employees just *laughed* at him. Not a word of help, not even a “You okay?”—just laughter. My kid was there, and if she hadn’t been, I would’ve lost it. What kind of people find that funny? Management needs to get a grip on their staff before someone gets hurt. ---

First time, they messed up the price on my tin and appliances, but when I pointed it out, the scale guy fixed it right away. Yesterday, though, was a whole different story. I’d been breaking down a piece of equipment to haul it in, and when I dropped off the first load, they quoted me $120+ for non-prep iron. Then I got it loaded up, took the rest in, and the price dropped to *$50 a ton*—like, 65% less for the same stuff. I asked why, and they just said, “That’s what we pay for old equipment.” It was late, so I left, but it bugged me all night. Next day, I brought in the last bits and asked again. Same answer: “Yard guys decide, that’s how it is.” No apology, no fix. I took pictures and showed a competitor, who said they’d pay $120 easy. Guess they figure if they can get away with it, why not? Won’t be back.