City Auto Wreckers at 690 McClure Rd, Aurora, IL 60502

Early one morning we phoned City Auto Wreckers just to ask about a certain part. They answered right away, sent over a payment link to hold it, then kept us in the loop while we drove the two and a half hours over. Before we even pulled in they texted to confirm the part was waiting inside the office. Walked in, grabbed the part, got our printed receipt, and were back on the road in under five minutes. Friendly people there too—if we ever need another used car part, we'll definitely come back.

Had an old truck I needed to get rid of so I gave City Wide a call and got a quote right away. I said yes, and they were right on time, showed up with the check and the driver was super polite and knew his stuff. Honestly, this was the easiest junk car removal I've ever done. Would tell anyone to call them without hesitation.

Laura handled everything after our car got stolen and declared a total loss. She kept things from feeling completely terrible with how calm and understanding she was. No runaround, just honest answers the whole time. Even talked to Gene, their GM for a minute, and he was just as helpful. Can't ask for better service when you're already dealing with a bad situation.

My wife and I were dreading the hassle of getting rid of our two old cars, but this place made it painless. They gave us a fair price—way better than the other junkyards we called—and the whole thing took less than 20 minutes. No paperwork headaches, no lowball offers, just a straightforward deal. If you’re selling a car for scrap, skip the rest and go here. ---

I’ve been coming to this salvage yard for years, and they never disappoint. The staff is always friendly—no attitude, no rush, just good service. Last time I needed a part, they had it ready in minutes. No waiting, no excuses. That’s why I keep going back. ---

I called looking for a single D1S HID low beam bulb, but the guy on the phone shut me down fast. Turns out they don’t sell individual bulbs—only full headlight assemblies. I get it, but still frustrating. The bulb itself is $110 new, and I was hoping to grab an OEM one cheap. Plenty of cars use this part, but no luck here. Waste of a call.

I called this place and got stuck on hold for a solid 15 minutes listening to the same elevator music over and over. When someone finally picked up, they just said "hold on" and then put me back in the void. No apology, no explanation—just silence. I ended up hanging up because it was clear no one actually wanted to help. ---

I needed a part in a hurry, and Rudy didn’t make me feel like I was wasting his time. He stayed calm, answered my questions straight, and didn’t rush me through it. Made the whole process a lot easier than it could’ve been. ---

The whole staff acted like I was bothering them. Every time I asked for help, they’d just point me to someone else—who also looked like they’d rather be anywhere but there. It was obvious they all hated being at work, but that’s no excuse to treat customers like garbage. I was the only person in the place, so it should’ve taken five minutes max. Instead, it dragged on for an hour because no one wanted to deal with me. The last guy who actually helped me was the only decent one, but the rest? Absolute nightmare. ---

Some jerk sideswiped me on the overpass coming into town for work—on my birthday, no less. These guys at City Auto Wreckers got me back on the road fast. I’ve worked with them before through Fox Valley Glass, and they’ve always come through. Now I can say the same for my own car. Thanks for saving my day—and my ride. ---