Pull-A-Part at 4125 N Patterson Ave, Winston-Salem, NC 27105

First time I went to this junkyard it felt way better than LKQ Pick-A-Part. The place was clean, everything was organized, and the rows weren't cluttered like I expected. The staff was super nice, especially the one who helped me. Prices were fair too.

Rob and his crew were great—friendly and the yard itself was clean with working sinks, soap included. Not like other places that skimp on basics and make you pump water from a foot pedal without soap.

I’d never bought parts here before, but my first try at this Pull-A-Part spot was smooth. Robert in particular was really on top of things, even helped me find what I needed for my niece’s car. The mirror I grabbed cost way less than a dealer would’ve charged me.

Robert, the manager, went out of his way to help us even though we showed up just before closing. He was polite, patient, and genuinely kind—something you don’t always see in customer service. Honestly, it made my day. When you meet someone like that, you can’t help but think their parents raised them right. ---

Bought a car from them with a salvage title, but they tried to pass it off as clean. The staff was downright rude—my pregnant wife and my elderly mother-in-law were told by the boss to just "use the bathroom in the back" like it was no big deal. Thankfully, the management team stepped in and fixed things, but the whole experience left a bad taste. ---

The service here was solid—I got the parts I needed without any hassle. Big shoutout to Ashley M for making the whole process smooth. I’ll be back next time I’m in a pinch. ---

I went to this junkyard to grab some parts for my truck, and instead, I ended up paying to get my own stuff back. I’m a mechanic—I always carry parts with me in my bag. When we walked in, they checked our bags and saw everything inside, but didn’t say a word about the parts I already had. Then, at checkout, they went through our bags again, took the parts I’d brought in, and accused us of stealing them. They claimed all parts had to be marked when coming in and out, but when I pointed out that no one had said or done that when we arrived, they just repeated the same rule. We had to buy back our own parts—even though some of them were things they sold there anyway. I lost over $60 on my own belongings. Don’t bother going here unless you want to get ripped off. ---

Rob at this pull-a-part yard made my whole day easier. We needed multiple alternators from different cars, and he didn’t just help—he made the whole process smooth. The guy deserves a raise and a pat on the back for how he treats customers. Seriously, he’s the reason I’ll be back. ---

First time at a used car parts yard, and I’m definitely coming back. I found exactly what I needed, and the place was well-organized. But what really stood out was the staff—they could tell I had no clue what I was doing, and they were just *nice* about it. Patient, helpful, and polite the whole way through. A huge thanks to everyone who helped today, from the person who checked me in to the one who checked me out. ---

It’s been about a year since my last visit, and this time I was after a couple of truck beds and some body parts. Alaina was there to greet me with a big smile and a loud “HI!” She stayed friendly and professional the whole time—from when I checked in to when I paid for the beds on my way out. If I could, I’d give her a raise just for how helpful she was. Seriously, she’s got an open invite to come up to Pittsburgh and watch a Steelers game with me anytime. ---