Shipman Auto Parts at 1711 SE 13th St, Brainerd, MN 56401

Grabbed a part for my daughter’s Honda—my brother ordered and prepaid it, and the part was ready when I got there. The sales guy even wrapped it in plastic so I could bring it home clean. That little extra step was really appreciated.

Took a part back, which wasn’t the issue—what got me was their 20% restocking fee. I get the reasoning some, but I was planning to buy another part that cost $50 more, so I figured they could’ve let it slide. When I told the guy I wouldn’t recommend the place anymore, he said I didn’t need to be a jerk about it. Sure, he’s got to pay someone to pull the part, but the part was already pulled—most cars there are stripped, and anything that doesn’t sell fast is just left in the car. In my case, it was already pulled because the deck had to come out, and that part needed to be removed first. I was going to return the part and buy the deck, which would’ve cost another $50. After he called me a jerk, I just told him I’d never send anyone their way again, and I won’t be back. I’d rather drive farther for decent customer service—some people just act that way, but I sure won’t go back there.

The staff was super friendly, and they sold me a Lexus door in great shape for a third of what other junkyards were asking.

I bought a low-mileage motor from a 2001 Tacoma, supposed to run fine with good compression. Then they went and cut the wiring harness in two spots when they pulled it, which meant I had to tear apart two motors just to get the old harness out. As someone who works on cars in their driveway, it didn’t take long to free the harness in my garage, so I don’t get why they made it so much harder. Plus, the main harness is actually easier to disconnect than the one they messed with. If you’re buying a motor, make sure to ask for the full harness—this was a waste of time.

Needed a door for my old Rabbit because the original was rotting from the inside. Most places were charging around $150, but they sold it to me for $90 and it looks solid. A couple scratches don’t bother me, especially since it’s the wrong color (I knew that before buying). They also held the part for me, which was a huge help since I’m not local. Thanks for that!

Ordered a part over the phone, and it showed up exactly when they said it would—no excuses, no waiting. If I need another part, this is where I’m calling first. Honestly, most junkyards have a few bad reviews mixed in, but this place? People keep raving about them for a reason. ---

Called about a strut, 1030. Guy said he’d check and call me back. It’s 5 o’clock now. Guess they’d rather lose the sale than pick up the phone. ---

Picked up a ’03 Chevy that needs some TLC, so I swung by Shipman’s to see if they had a few things I was looking for. The guy at the counter was sharp—knew his stuff, didn’t waste my time. Found the parts I needed *and* a wheel cover I didn’t even know they’d have, plus the price was solid. Grabbed the cover that same night. Still gotta go back for the rest, but I’m not worried. Oh, and Highway 210 Auto Repair in Pillager? Those guys are just as good—putting the parts in for me later. ---

Needed a part fast, and they had it ready in a couple hours. Price was fair—no surprises. Simple as that. ---

I’ve got engines and random parts stacked up from these guys, and I don’t even know where to start. They’re just *that* good—always bending over backward to help, never a bad attitude. If you’re looking for a salvage yard that actually gives a damn, this is the one. No question.