Cohen Lexington (formerly Baker Iron & Metal) at 1558 Old Frankfort Pike, Lexington, KY 40504

I was pretty upset with my experience and I'm still upset thinking about it. this is now the second time that after weighing the vehicle loaded with the scrap metal and being given the thumbs up from the person operating the scale, we go unload and proceed to weigh the unloaded vehicle. Once given the thumbs up again I pull to the front to go in and then get told they didn't know what my weight was before I unloaded. the tiny pickup truck with a 6 ft bed and only an 1/8 of what was loaded in the vans 16ft long 9 ft tall cargo bed (I know cause I loaded both vehicles with the metal) they asked of I knew what I was. No I was watching for you to tell me when to pull off the scale. Paid me for 200lbs = $12.00 for vans load. the pickup truck load was slightly over 200lbs it made $13.00. I know I had at least a 1300lbs or more on the van load. But they just give ya a thumbs up got your weight and let you unload to not actually have your weight and get ya out of your metal at least in 2 of my experiences now disappointing to say the least

Always slow. Have to wait for train cars back and forth. Always feel like I'm getting shorted. Here and there i meet an employee who trys their best to serve you.Definitely not run like Bakers used to be.

I've spent 30 minutes trying to call but no one answers. It gives you a call menu but when you push zero for the operator it gives you a busy signal and hangs up. If you try dispatch you think you're getting somewhere but then it comes on and says all dispatch calls go straight to voicemail so leave a message. I don't have time to wait for a call back. Looks like a good company and I really wanted to use them but looking for somewhere else now.

I took an old steel desk and some mixed lead to Cohen on Old Frankfort Pike and made an easy $20. It was my first time here and one scale was not in use. I mistakenly went through and missed the second scale. The gentleman who wrote me up, Jeremy aka Stumpy, was very kind and directed me back to the outbound scale then skipped me to the front of the line on my return trip.

The wait was a little longer than I expected due to the inbound scale being out of service. Otherwise it was a pleasant experience and a nice break from the typical routine each day. I intend to bring my sons to see first hand this part of our economy and the process for end-of-life metals, appliances and scrap. Very cool 😀

I have used Cohen for many years, they are great, Rich handled my account before he left and was fantastic, always kept me up to date on pricing, Jeremy and Jessica are such a pleasure to work with always pleasant and positive.