Capital Auto Salvage & Sales at 4600 Metropolitan Ave, Queens, NY 11385

If you’re in New York and need parts, skip this junkyard—seriously, just avoid it. I paid for an engine back in 2021, and here we are in 2026, still waiting. I’ve called every week for the past month, and all I get are lies: *"It’s coming Friday,"* *"My guy’s pulling it now,"* *"We’ll call you in 10 minutes."* They act like they can’t be held accountable, like scamming customers is just part of the business. Their website’s full of fake promises, and when you call them out, they hit you with *"no refunds."* But if they can’t even deliver what you paid for, why won’t they just give your money back? I’d rather lose $300 than waste another month dealing with this. My car’s been stuck at the mechanic for weeks, and now they’re threatening to tow it if I don’t get an engine fast. At this point, I’d pay extra just to go somewhere else that actually follows through. Lesson learned—do your research, or you’ll end up in a nightmare like this. ---

Ordered a BMW transmission to Jamaica, and they sent the wrong one—there are two types, and they grabbed the other. I was frustrated, but James, the customer rep, fixed it without me even asking. He made sure the right one got shipped, covered the cost of the mistake, and even helped me out when I had issues getting it through customs. These guys are the real deal. Yeah, sometimes there’s a delay because they’re busy, but James went above and beyond. Shoutout from Jamaica—couldn’t ask for better service. ---

Bought a used engine from these people, and it was completely dead on arrival—wouldn’t even turn over, no pressure, and when I tore it apart, there were metal shards in the oil pan. I reached out to Capital to sort it out, and they *promised* to find a replacement, even said I could pay the difference if needed. But every week, it was the same song: *"We’re looking, we’ll call you next week."* The second they heard the invoice number, they’d put me on hold like I was some kind of nuisance. Then Paulie flat-out denied selling me the engine, acting like a total child—yelling, swearing, throwing a fit over the phone. James would give me the same empty excuses, and after months of this, they just blocked my number. Now I’m out $4,500 with no engine and no way to get ahold of them. Absolute scammers. Run the other way. ---

Called this place for a transmission, and they swore they had it, said it’d be delivered the next day. Next day comes and goes—no transmission, no call. My customer canceled the job, so no harm done. Then, the *next* day, the delivery guy shows up at my door. I told him I didn’t need it anymore, and some jerk from the store called me back, all attitude, demanding to know why I didn’t want it. Tried to explain, but he just told me to shut up and kept yelling. Unbelievable. Wouldn’t recommend this place to anyone.

Paulie’s the guy you want when you’re in a bind. No games, no excuses—just straight answers and fast results. I was desperate for parts and couldn’t find them anywhere, but he had what I needed, priced it fair, and got it to me without the usual runaround. Dude actually cares, and it shows. If you’re looking for someone who’ll get the job done, call him. ---

Honestly, I didn’t expect much when I bought this engine—this place has some pretty rough reviews online. Figured they’d have to step up their game if they wanted more customers, but whatever. Turns out, they’re just no-nonsense people. No fluff, no sales pitch, just straight talk. They threw in a 6-month warranty, no refunds, and made sure to mention that upfront. No surprises there. Ordered a used engine (obviously), and they had it to me in two days—small pallet, shipped to PA. No delays, no excuses. We dropped it in my 2019 Honda Ridgeline, and it runs like it’s brand new. No cracks, no leaks, nothing. Zero issues. Pauly hooked me up—thanks, man. ---

Look, I work in a scrap yard, so I know what I’m talking about when I say this place is a nightmare. Ordered an H3 engine for $2,000 with a 6-month warranty, and it came in rattling like a can of bolts. I’ve called them *at least* ten times in three months, trying to get it fixed or replaced before the warranty runs out. Every time, they say it’s coming “next week.” Every time, they lie. They’d promise to call back with updates, then radio silence for weeks. Now the warranty’s almost up, and I’m still waiting. Should’ve read the reviews first. If I could give them zero stars, I would. Avoid this place like a bad transmission.