Crusher, Inc. at 651 W Washington St, West Chicago, IL 60185

Stopped by this place for work, needed to drop off some scrap metal. The guys in the back and the office staff were all cool to deal with—no attitude, no runaround. Made the whole thing easy. Appreciate it. ---

Honestly, the woman who set up our car removal was super nice—easy to talk to, no hassle. Then Glen showed up, cigarette dangling from his mouth like he was in some bad movie. I tried not to care, but then he made this weird, uncalled-for comment about how I’d taken care of the car—right in front of my husband. Like, who even asks that? I was so thrown off I just handed the paperwork to my husband and walked away. And the way he looked at me as I left? Creepy. Like he was enjoying my reaction. Maybe he’s got some issue with women, I don’t know. I don’t usually leave bad reviews—I try to give people the benefit of the doubt—but this was just… a lot. When I called the office later, the lady on the phone was sweet and apologized right away. But the thing that stuck with me? She didn’t even seem surprised. That’s not a good sign. Look, I get that everyone has off days, but this wasn’t just an off day—it was unprofessional. Thanks for the $300 and the free emotional damage, I guess. ---

Recycling’s important, so I brought in 13 pounds of aluminum. The price was $1.14 per pound, so I should’ve gotten $14.62. Instead, they gave me $4. Four. Dollars. And the worst part? They didn’t even try to explain it. Just handed me the money like it was normal. I didn’t even find out the real numbers until today, but that doesn’t change the fact that I’m never setting foot in there again. ---

Been coming here for years, and the staff’s always been solid—usually crack me up with some joke or another before I leave. Payouts are fair, too, depending on what the market’s doing. Good people running the place, family-owned, local. Can’t ask for much more than that. ---

My crew was in town moving equipment and scrapping a business, and we were *desperate* for a roll-off. Lisa got us exactly what we needed in under three hours—no excuses, no waiting. In an industry where everything’s about who you know, these are the people you want to know. Couldn’t have asked for a smoother process under that kind of pressure.